An in-basket test or an in-basket exercise is a test used by companies and governments in hiring and promoting employees. During the test, job applicants receive a number of mails, telephone calls, documents and memos. They then have a limited period of time to set priorities, organize their working schedule accordingly and respond to mail and phone calls.
It also helps in acquainting employees about their job where a number of problems are kept in the "in basket "(usually kept on the desk of the employee). The worker has to look at the problems which could also be complaints from different employees and simultaneously deal with those problems. As the employee solves these problem, he/she transfers them to the "out-basket".
In basket exercises are often part of Assessment centers that are comprehensive multi-day assessments involving a variety of simulation exercises and tests, typically used to identify management talent.
- ~ The Consultants ~
- "Fundamentals of Human Resource Management" third edition.