Inbenta is a company that originated in Barcelona, Spain in 2005. Inbenta also has offices in San Mateo, California; São Paulo, Brazil; Toulouse, France; and Santiago, Chile among others. Inbenta received $2 million in USD in 2014 in Series A funding.
Inbenta provides a cloud-based, semantic search technology. Inbenta specializes in natural language processing and semantic search to improve the customer experience online through Artificial Intelligence-powered technology that helps businesses increase the efficiency of its customer service, call centers, e-Commerce, FAQs and social media platforms. Support services such as dynamic FAQs, knowledge management and virtual assistants improve business website searches, customer self-service, and e-Commerce conversions. Inbenta’s patented technology serves industry-leading companies including Ticketmaster, Indiegogo, Coupa Software and Schlage Locks.