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Infobip Ltd
Industry Mobile Communications Telecommunications
Cloud Solutions
Headquarters London, United Kingdom
Zagreb, Croatia
Pula, Croatia
Area served
Products SMS API
2-factor authentication
2-way SMS
Number validation
Push notifications
OTT messaging
Multi-channel messaging
Number of employees
c. 700 (2015)[1]

Infobip is an international IT and telecommunications company specialised in cloud-based mobile services for businesses, with its portfolio including professional SMS messaging solutions, push notifications and carrier billing. As a B2B company, it serves both mobile network operators and enterprises, notably banks, social networks and corporations.[2][3] Among Infobip's clients are different kinds of non-profit organisations and public institutions.[4]

While its headquarters are in London, Zagreb and Pula, the company also has offices in metropolises like Buenos Aires, Istanbul, Kuala Lumpur, Bangkok, Vancouver, Dubai, Belgrade, Moscow and Mumbai.[5] In 2014 and 2015, the company saw further consolidation of its operations in Latin America and Asia-Pacific.[6][7][8]

According to Croatian Chamber of Economy, Infobip is one of the world's largest providers of SMS-based services.[9] Since 2009, the company has grown internationally, establishing offices and operations in global business hubs.[10] In November 2014, the company announced €1.8 million investment in security, infrastructure and data protection.[11]

It is regularly exhibiting at the industry events worldwide, particularly those specialising in mobile solutions and mobile payments.[12]

Infobip is a member of GSM Association,[13] trade groups like Mobile Ecosystem Forum, Mobile Marketing Association and Mobey Forum, and holds the PCI DSS certificate, a confirmation of compliance of its messaging system with payment cards industry standards for handling sensitive financial information, like credit card PINs.[14]


Infobip's global growth is linked to an entrepreneurial incubator for start-ups, established in the Croatian town of Pula during 2005, whereas the business itself was started by a group of friends in the nearby Vodnjan during 2002.[15]

Research and Development[edit]

The company employs 130 developers divided into 25 dev teams in 5 R&D centers, and operates on a principle of continuous deployment, handling over 400 services on 6 globally distributed data centers. [16] The company exposes its REST API allowing developers to add telco-grade functionalities into their IT systems, mobile apps and web services.

Awards and Recognitions[edit]

  • Best A2P SMS messaging provider - Messaging and SMS World Awards, London, December 2015 [17]
  • Fast moving company - Mobile Business Excellence Award 2015, Malaysia [18]
  • EE accredited partner, EE performance partner
  • Best Enterprise Service finalist - Total Telecom Africa Awards 2015 [19]
  • Latin America Mobile challenge finalist - Citi mobile innovation competition in Latin America, June 2014 [20]
  • Golden Index student award - for investing in student associations and projects in 2013 [21]

See also[edit]


  1. ^
  2. ^ [1] Regional newspaper article by Paulo Gregorović, April 2006
  3. ^
  4. ^ [2] Regional newspaper article by Paulo Gregorović, April 2006
  5. ^ [3] Crunchbase entry
  6. ^
  7. ^
  8. ^
  9. ^ IT companies presenting solutions to CIS market Croatian Chamber of Economy, May 2012
  10. ^ Infobip opens two offices in Latin America National business daily Poslovni dnevnik, September 2011
  11. ^
  12. ^ IT companies expanding globally National business daily Poslovni dnevnik, February 2012
  13. ^
  14. ^
  15. ^ Entrepreneurial incubator helps start-ups grow Istrian Development Agency, April 2006
  16. ^
  17. ^
  18. ^
  19. ^
  20. ^
  21. ^

External links[edit]