International Assistance Group

International Assistance Group

Company type	Limited company
Founded	1992
Headquarters	116, rue de Rivoli, 75001 Paris - France
Products	Medical assistance, Travel assistance, Roadside assistance, Employee assistance program, Home assistance
Revenue	1.5 billions €
Number of employees	9700
Website	www.international-assistance-group.com

Description

International Assistance Group is a global alliance of independent assistance companies providing worldwide: medical assistance, travel assistance, roadside assistance, home assistance, employee assistance and legal assistance. Every year International Assistance Group® handles more than 4,4 million cases including nearly 33,000 repatriations on behalf of insurance companies, tour operators, corporates, governments and non-profit organisations.

History

The International Assistance Group was founded in 1992 by five European Members to help each other with assistance cases. Over the next ten years independent assistance specialists joined the network, and in 2002 International Assistance Group was formally incorporated as a company.

International Assistance Group today

Today, International Assistance Group has 61 Partners and Preferred Providers and an aggregated turnover of €1.5 billion, with 9.700 staff working through more than 57 continuously-attended alarm centres. Through a network of local organizations more than 10% of travelers abroad are supported by the International Assistance Group. International Assistance Group is a closely linked network with common goals, shared database, shareholding position, and regular meetings and internal Forums to encourage exchange of information and know-how among its Partners. International Assistance Group is also an innovative network model as it provides access to a comprehensive international network of locally independent & autonomous quality assistance experts.

International Assistance Group Partners

1992 – Filo diretto (Italy)

1994 – World Travel Protection (Canada)

1994 – Athens Assistance (Greece)

1994 – SOS International (Netherlands)

1994 – Medicall (Switzerland)

1995 – Omint (Argentina)

2001 – Remed Assistance (Turkey)

2001 – Global Voyager Assistance (Russia)

2001 – On Call International (USA)

2003 – Customer Care Pty Ltd (Australia)

2003 – Iké Asistencia México (Mexico)

2003 – Netcare 911 (South Africa)

2004 – Garantie Assistance (France)

2005 - Wtw Services Sp. Z O.o. (Poland)

2006 – Iké Asistencia Brazil (Brazil)

2006 – Iké Asistencia Colombia (Colombia)

2006 – Bupa Global (Denmark)

2007 – Fil Assistance (France)

2008 - Customer Care Pty Ltd (New Zealand)

2010 – Global Doctor (China)

2010 – Maroc Assistance Internationale (Morocco)

2011 – Premium Assistance (Brazil)

2012 – Egypt Assistance (Egypt)

2012 – Anubis (France)

2012 – Commercial Medical Escort (USA)

2012 – Medicis (Ivory Coast)

2012 – Flying Home (Singapore)

2012 – Cover More AOL (China)

2012 – Mutas (Belgium)

2012 – MOK (Chile)

2012 – MSO International (South Africa)

2012 – REVA (USA)

2012 – RACC (Spain)

2012 – European Air Ambulance (Luxembourg)

2012 – One Call Medical Transports(USA)

2013 - East West Rescue (India)

2013 - EMA Finland Oy (Finland)

2013 - FAI (Germany)

2013 – Tyrol Air Ambulance (Austria)

2013 - Broward Health International (USA)

2013 - Fox Flight (USA)

2014 - REGA (Switzerland)

2014 - Airlink Air Ambulance (Mexico/USA)

2013 - Bangkok Hospital (Thailand)

2014 - Alpine Rescue Service (Nepal)

2014 - Sharp HealthCare (USA)

2014 – Skyservice Air ambulance (Canada)

2014 – MD Medicus (Germany)

2014 - Rede Nacional de Assistencia (Portugal)

2014 - Albin International Repatriation (UK)

2015 - Iran Assistance (Iran)

2015 - Healix International (UK)

2015 - AirCARE1 International (USA)

2015 - Hygeia Hospital (Greece)

2015 - New Zealand Air Ambulance Service (New Zealand)

2016 - AA International Indonesia (Indonesia)

2017 – Green Flag (UK)

2017 – Ace Air & Ambulance (Zimbabwe)

2017 - AVD Wirtschaftsdienst GmbH (Germany)

2017 – Global Assistance Partners (South Korea)

2017 – Balkanwide Assistance (Serbia)

2017 – Airlec Air Espace (France)

2017 – EMA Global (Singapore)

2017 – G7 Mortuary Shipping (Colombia)

2017 – Japan Assist International (Japan)

2017 – Medical Air (Australia)

2017 – UAB ARRO (Lithuania)

2017 – International West Indies Assistance (Martinique)

2017 – AMREF Flying Doctors (Kenya)

Awards and recognitions

From 2011 to 2015, Iké Asistencia, one of the International Assistance Group partners, has been recognized as one of The Best Mexican Companies (Las Mejores Empresas Mexicanas), a recognition promoted by Banamex, Deloitte México and Tecnológico de Monterrey.