Jon has held positions of Vice President of Design at MyEdu, Executive Director of Design Strategy at Thinktiv, a venture accelerator in Austin, Texas, and both Principal Designer and Associate Creative Director roles at frog design, a global innovation firm. He was also a Professor of Interaction and Industrial Design at the Savannah College of Art and Design. Jon has also held the role of Director for the Interaction Design Association (IxDA), and Editor-in-Chief of interactions magazine, published by the ACM.
Jon is the author of the following books:
- Thoughts on Interaction Design, published by Morgan Kaufmann
- Exposing the Magic of Design: A Practitioner's Guide to the Methods and Theory of Synthesis, published by Oxford University Press
- Wicked Problems: Problems Worth Solving, published by Austin Center for Design
- Well Designed: How to Use Empathy to Create Products People Love, published by Harvard Business Review Press