Joseph Ray Watkins
J.R. Watkins | |
---|---|
![]() Watkins, c. 1911 | |
Born | Joseph Ray Watkins August 21, 1840 Cincinnati, United States |
Died | December 21, 1911 Jamaica | (aged 71)
Nationality | American |
Occupation | medicine manufacturer |
Joseph Ray Watkins (August 21, 1840 – December 21, 1911) was an American entrepreneur and founder of Watkins Incorporated with his homemade medical products – liniment, extracts, and salves. He offered the United States's first money back guarantee for his products and is credited as the founder of the direct sales industry.
Family genealogy
The American Watkins are of Welsh descent that settled in New Jersey in the latter part of the seventeenth century.[1] Watkins' great-grandfather was born in New Jersey in the early 1700s and during the American Revolutionary War had contracts for furnishing food to the Continental Army. His grandfather was also from New Jersey; in 1800 he migrated to Ohio and settled at Fort Washington, where the city of Cincinnati developed.[2]
Early life
Joseph Ray Watkins was the second son and third child of Reverend Benjamin Utter Watkins and Sophronia (Keeler) Watkins. He was born at Cincinnati, Ohio, on August 21, 1840. Joseph and his older brother were educated at a Farmers' College founded by Freeman Cary. After his graduation, his father sold their homestead and moved the family to Minnesota in 1862 to keep out of the American Civil War.[2]
His father purchased a 1,000-acre (400 ha) farm in May 1862 on Pearl Lake in north central Minnesota. In August, there were rumors of an Indian massacre at New Ulm, Minnesota. That prompted the settlers of the area to build an extensive fort around their houses for protection. There were Indian skirmishes outside the fort the following year when the farmers went to work their fields. The US government then issued a $300 bounty on Indians. This caused them to move out of the area. The threat of an Indian war then ended for these pioneers. Watkins moved to southern Minnesota around 1867.[3]
![](http://upload.wikimedia.org/wikipedia/commons/thumb/7/72/Watkins_sales_wagon_1900.jpg/310px-Watkins_sales_wagon_1900.jpg)
Watkins started to experiment with making Red Liniment at his home in Plainview, Minnesota, by 1868.[4] He personally bottled the home-made medicine of Asian camphor and red pepper extract.[5] Watkins sold his product directly to the local farmers and villagers, being credited as the founder of the direct sales industry.[6] Watkins at first pushed a cart as a one-man operation.[7] Later he peddled his business with a horse and buggy sales wagon filled with products, developing a 100-mile (160 km) sales territory around his hometown. The direct door-to-door business was so successful that he brought in other wagon salesmen who sold throughout Minnesota and eventually to other states.[8]
Watkins built his business on customer satisfaction and extended the first money back guarantee in the country for his product.[9][10] He had a "trial mark" molded onto each bottle – positioned about one-third of the way down – and promised customers that if they hadn't used the product below that point, they would receive a full refund if they were unsatisfied.[6][11][12][13] Watkins moved his business to Winona, Minnesota in 1885. There it was easier to obtain the materials for his medical products. He rented a four-room house and used half for manufacture of his home remedy medical products – liniment, extracts, and salves.[3] These products were purchased by lumbermen for relief of sore muscles from working all day in a sawmill.[14]
Family
Watkins and his wife, Mary Ellen, had two children while living in Plainview. Their eldest, a son, died at 14 months of age. Their second child, a daughter (b. 1877), survived to adulthood.[2]
Later life and death
Watkins' wife died in 1904, which was the same year his daughter married. He then married his son-in-law's mother in September 1911, but she died in Jamaica three months later.[3]
Legacy
The Winona Daily News was originally founded by Watkins as the Winona Morning Independent in 1898.[15]
Citations
- ^ Whipple 1998, p. 304.
- ^ a b c Higginson 1900, p. 298.
- ^ a b c Higginson 1900, p. 299.
- ^ "Company get Health-conscious". Standard-Speaker (pPage 29). Hazleton, Pennsylvania. August 24, 1997 – via newspapers.com
.
- ^ Laurino (2017). "Josehp Ray (J R) Watkins". Direct Sales Guy. Retrieved May 16, 2017.
- ^ a b Williams 2017, p. 160.
- ^ Salzl, Marilyn (March 12, 2015). "J. R. Watkins Co. got its start in Stearns County". SCTimes. Retrieved May 16, 2017.
- ^ Ehrlick 2008, p. 40.
- ^ Williams 2017, p. 27.
- ^ McCann 2017, p. 117.
- ^ "J.R. Watkins". Watkins Incorporated. 2014. Retrieved May 15, 2017.
Watkins first introduced the 'Trial-Mark Bottle' and America's first money-back guarantee in 1869. Relying on door-to-door sales, Watkins gave customers a risk-free way to try his products by adding a molded 'trial mark' to each bottle. Customers who used the natural products and stayed above the mark could get a full refund.
- ^ "The Watkins Opportunity". The Summit Group. 2017. Retrieved May 15, 2017.
In 1869, Watkins offered America's first money-back guarantee—and we still have it.
- ^ "Watkins pepper can". Chudnow Museum. 2016. Retrieved May 15, 2017.
Watkins first introduced the Trial-Mark Bottle and America's first money-back guarantee in 1869.
- ^ Arcadia 2004, p. 7.
- ^ "Our History Traced Back To J.R. Watkins". The Winona Daily News-page 6. Winona, Minnesota. February 27, 1962 – via newspapers.com
.
Bibliography
- Arcadia (2004). Watkins. Arcadia Publishing. ISBN 978-0-7385-3310-0.
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- Ehrlick, Darrell (15 April 2008). It Happened in Minnesota. TwoDot. ISBN 978-1-4617-4731-4.
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- Higginson (1900). Encyclopedia Biography of Minnesota. Higginson Book Company.
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- McCann, Dennis (3 March 2017). This Storied River. Wisconsin Historical Society Press. ISBN 978-0-87020-785-3.
Watkins began working out of his home in 1868 and gained prominence by offering America's first money-back guarantee for unhappy customers.
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- Whipple, William Jay (1998). History of Winona County, MN. Brookhaven Press.
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- Williams, Robert Jr and Helena (21 April 2017). Vintage Marketing. Palgrave Macmillan US. ISBN 978-1-137-38721-9.
Watkins introduced the first Trial-Mark bottle in 1869, which became America's first money-back guarantee.
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