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|Services||Internet access (broadband, satellite)|
|Parent||SSI Micro Ltd.|
Qiniq, from the Inuktitut root word for "to search", is a Canadian company, which uses satellite and wireless communications technology to provide broadband Internet service to remote communities in the Canadian territory of Nunavut.
The Qiniq network serves 25 communities in Nunavut with wireless broadband internet services, delivered via satellite.
Inuit comprise 85% of the population of Nunavut and are avid users of broadband services. Broadband is used to improve their educational, economic, social and cultural opportunities.
In the fall of 2002, Industry Canada announced the Broadband for Rural and Northern Development (BRAND) program. This became the catalyst for the creation of Nunavut Broadband Development Corporation (NBDC), a not for profit group tasked with identifying the territory's broadband needs. NBDC issued a comprehensive Request For Proposal (RFP) to vendors and put the financing together. SSI Micro won the RFP in the spring of 2004 and building of the Qiniq network began. NBDC worked with the Government of Canada, SSI Micro and many other organizations to put the deal together that saw the birth of Qiniq in 2005.
SSI Micro designed and deployed the network while also providing significant funding to the project.
The network supports full mesh connectivity, allowing any site to talk to any other site in a single satellite hop. This is critical for voice and video conferencing technologies. Dynamic bandwidth allocation is also supported, allowing the network to efficiently allocate bandwidth where it is needed most. In order to maximize performance and reduce the impact of satellite latency, various technologies are used, including transparent web caches and IP accelerators. The Qiniq satellite infrastructure meets the current connectivity requirements for Nunavut and will be a strong platform for new services in the future.
The Qiniq network is managed centrally by SSI Micro, who maintains the satellite infrastructure, the wireless networks, all back-end hardware as well as the billing and management systems.
Services are provided locally in each community by a Community Service Provider, or CSP. The CSP is a local resident that signs up users, take payments, provide technical support to their clients and performs various other functions. The CSPs receive support and training from SSI Micro in Yellowknife and are an integral part of the team.
CSPs are a critical component of the service offering - they give clients the ability to deal with someone local, typically a long-time Northern resident who understands the culture and language of their community.
The Qiniq network received an award in 2005 from the annual awards conferred by the Wireless Communications Association (WCA) for Provisioning Underserved Communities with NLOS Broadband Wireless Technology. Wemmies are awarded to carriers and vendors using advanced wireless technology to deliver broadband service in innovative ways that demonstrate outstanding technological advances or exemplary service
The Qiniq network was also an integral part of the 2005 designation of Nunavut as an "Intelligent Community" by the Intelligent Community Forum, a New York-based think tank. The forum designates 21 communities per year globally as models for the development of prosperous local economies based on broadband and information technology.
In 2017, the network was upgraded to 4G LTE technology, and 2G-GSM for mobile voice.
The communities that Qiniq services are provided in include: