Servpro

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Servpro Industries Inc.
Private, Franchise
Industry Service
Founded 1967
Founder Ted and Doris Isaacson
Headquarters Gallatin, Tennessee, USA
Number of locations
1700+
Key people
Susan Steen, CEO
Randall Isaacson, President
Richard Isaacson, EVP
Richard Forster, CFO
Kevin Brown, Asst. VP
Jeff Fields, CIO
John Sooker, Asst. VP
Number of employees
450 (Corporate), 1700 Franchises
Website servpro.com
Green Van in Brooklyn after Hurricane Sandy

Servpro Industries, Inc. (SERVPRO®) is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada. The franchise system provides localized services as well as large scale disaster recovery. It is headquartered in Gallatin, Tennessee.[1]

History[edit]

Ted and Doris Isaacson launched Servpro Industries, Inc. in 1967 as a painting business in Sacramento, California. With a background in cleaning and restoration, however, they then transformed the company into a franchisor of cleanup and restoration specialists. After selling its first franchise in 1969, SERVPRO continued to grow, acquiring the Bristol-Myers Domesticare Division and its 175 franchises in 1979.

SERVPRO relocated the corporate headquarters from Sacramento to Gallatin, Tennessee in 1988. At the time of the relocation, SERVPRO consisted of 647 franchises. The company sold its 1,000th franchise in 2000.

In 2005, SERVPRO moved to a 140,000 square-foot, facility in Gallatin. In 2014, the headquarters expanded to 200,000 square-feet, adding an additional 150 offices.[2]

In 2013, SERVPRO became a National Sponsor for the American Red Cross “Ready Rating” Program.[3]

In 2014, SERVPRO became the Official Cleanup and Restoration Company of The PGA Tour and The Champions Tour.[4]

SERVPRO consists of more than 1,700 franchises in the United States and Canada.

Services[edit]

SERVPRO provides residential and commercial water, fire, & mold cleanup and restoration services. Specialty services are provided by many franchises, such as biohazard cleanup, document restoration, electronics restoration, dry cleaning, and reconstruction.

Awards and recognitions[edit]

2016

Entrepreneur Magazine Ranked #4 Franchise Opportunity overall - Franchise 500
Ranked #1 in the Restoration Services category[5]

2015

Entrepreneur Magazine Ranked #7 Franchise Opportunity overall
Ranked #1 in the Restoration Services category[6]

2014

Entrepreneur Magazine Ranked #7 Franchise Opportunity overall
Ranked #1 in the Restoration Services category[7]

2013

Entrepreneur Magazine Ranked #7 Franchise Opportunity overall
Ranked #1 in the Restoration Services category[8]

2012

Entrepreneur Magazine Ranked #4 Franchise Opportunity overall
Ranked #1 in the Restoration Services category[9]

Forbes Magazine Ranked #5 "Top 20 Franchises For The Buck"[10]

2011

Entrepreneur Magazine Ranked #8 Franchise Opportunity overall
Ranked #1 in the Restoration Services category[11]

CNNMoney.com Ranked #7 Franchise Opportunity overall[12]

Dun Bradstreet 2011 All Business AllStar Franchise
Ranked #9 Franchise Opportunity overall

2010

Dun and Bradstreet Ranked #9 Franchise Opportunity overall

Entrepreneur Magazine Ranked #1 in the Restoration Services category
Ranked #9 Franchise Opportunity overall in 2010[13]

2009

Entrepreneur Magazine Ranked #1 in the Restoration Services category
Ranked #28 Franchise Opportunity overall in 2009[14]

References[edit]