Talk:Online reputation management

Online or Web reputation?

According this article http://en.wikipedia.org/wiki/Reputation#Online_reputation Online reputation means services which uses a system of customer feedback like ebay.com But Web or digital reputation is the whole real reputation of a person or a company as it is affected by the Web.

So the terminology is not universal and it is not good. (sorry for my English) — Preceding unsigned comment added by GreatNonentity (talk • contribs) 09:20, 25 August 2011 (UTC)

Typo?

Typo? -> mangment should rather be management http://en.wikipedia.org/wiki/Online_reputation_management —Preceding unsigned comment added by 217.186.92.26 (talk • contribs)

Thanks for pointing out the typo. The article has now been moved to appropriate title. utcursch | talk 12:29, 1 January 2007 (UTC)

Neutrality?

Is this me, or this article is actually one-sided and its only point is to explain how ORM is good? From the customer point of view ORM is a questionable practice at best because negative opinions certainly aren't going to be promoted whether they are valid or not.— Preceding unsigned comment added by 188.64.169.1 (talk • contribs)

A. There is only one side to this service, be proactive and market yourself or service before someone else does it for you. Negative opinions can be promoted if search engine algorythms deem the webpages containing the content are valueable and useful, proactively working to make positive reviews more valuable in search engine results will diminish harm done by negative reviews. — Preceding unsigned comment added by Pfezziwig (talk • contribs) 14:51, 23 December 2010 (UTC)

There is more than one side to "online reputation management" as the same term is applied to proactive positive responses to customer negative reviews.

totally agree.. good point.. see ethics blog post on ORM on my blog for reference.. http://steveplunkett.com djpaisleyDjpaisley (talk) 13:54, 22 August 2011 (UTC)

References & Article Quality

I'll be spending the next week or so cleaning up the existing references and reorganising their position within the article. I'll be adding new and more reliable references where possible and insert internal links. The overall quality of the article needs improving and I'll look at splitting the information into sections. Biggleswiki (talk) 14:33, 24 January 2011 (UTC)

Online Encyclopedia alterations?

In a NYT article, http://www.nytimes.com/2011/04/03/fashion/03reputation.html?pagewanted=all it is mentioned that one aspect of this practice concerns Wikipedia articles. One assumes online reputation companies may attempt to edit articles on their clients. This appears to me to be a valid bit of information, although citations will be needed more than unproven allegations. But found today little more interest information in which how online reputation management service works and what the main thing we need our eyes on it mentioned clearly. I ask for assistance. Mydogtrouble (talk) 14:53, 1 July 2012 (UTC)