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Talk:8-second rule

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There have been several studies that contradict this. The amount of time a user is willing to wait is inversely proportional to the importance that the user places on the transactions. The last study I saw was:

  • 5 seconds for general actions
  • 15 seconds for important tasks
  • 30 seconds for actions related to financial transactions

These numbers were from a tetsing course on testing e-commerce sites taken December 2000. References are not on me. --Walter Görlitz 00:11, 23 February 2006 (UTC)[reply]

Response times requirements:

  • less than 0.1 seconds
    • Button clicks
    • clien-side drop-downs
  • less than 1 second
    • Java applet execution started
    • Page navigation started
  • less than 10 seconds
    • Page navigation completed
    • Server-side search results
  • less than 1 minute
    • Java appley download
Jakob Nielsen's book Usability Engineering as quoted in Software Quality Engineering's Web/eBusiness Testing Version 2.1

I could not find the previous response times in my notes from the course. --Walter Görlitz 07:10, 23 February 2006 (UTC)[reply]