Talk:8-second rule
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[edit]There have been several studies that contradict this. The amount of time a user is willing to wait is inversely proportional to the importance that the user places on the transactions. The last study I saw was:
- 5 seconds for general actions
- 15 seconds for important tasks
- 30 seconds for actions related to financial transactions
These numbers were from a tetsing course on testing e-commerce sites taken December 2000. References are not on me. --Walter Görlitz 00:11, 23 February 2006 (UTC)
Response times requirements:
- less than 0.1 seconds
- Button clicks
- clien-side drop-downs
- less than 1 second
- Java applet execution started
- Page navigation started
- less than 10 seconds
- Page navigation completed
- Server-side search results
- less than 1 minute
- Java appley download
- Jakob Nielsen's book Usability Engineering as quoted in Software Quality Engineering's Web/eBusiness Testing Version 2.1
I could not find the previous response times in my notes from the course. --Walter Görlitz 07:10, 23 February 2006 (UTC)