In the hospitality industry, turndown service refers to the practice of staff entering a guest's room and "turning down" the bed linen of the bed in the room, preparing the bed for use. In multiple countries, an item of confectionery such as a chocolate or a mint is sometimes left on top of a pillow on the bed that has been turned down.
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- Mack, Lauren (December 18, 2012). "7 Hotels With Extraordinary Nightly Turndown Services". The Huffington Post. Retrieved 7 May 2013.