Turndown service

From Wikipedia, the free encyclopedia
Jump to navigation Jump to search

In the hospitality industry, turndown service refers to the practice of staff entering a guest's room and "turning down" the bed linen of the bed in the room, preparing the bed for use.[1] In multiple countries, an item of confectionery such as a chocolate[2] or a mint[3] is sometimes left on top of a pillow on the bed that has been turned down.

Some hotels have more elaborate turndown services, such as bed-time stories for children and cocktails served to couples.[4]


  1. ^ Shallcross, Juliana (July 8, 2011), Our Set List for the Ultimate Hotel Turndown Service, retrieved 1 Jan 2014
  2. ^ Sukel, Kayt (July 13, 2006). "Mozart played on kazoos? Welcome to Salzburg!". The Christian Science Monitor. Christian Science Publishing Society. Retrieved 7 May 2013.
  3. ^ Lewis Grizzard (June 11, 1988). "'Voice' Of Motel 6 Believable". The Press-Courier. Thomson Newspapers. Retrieved 7 May 2013.
  4. ^ Mack, Lauren (December 18, 2012). "7 Hotels With Extraordinary Nightly Turndown Services". The Huffington Post. Retrieved 7 May 2013.