User:Nuzhatara/Soffront
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| Company type | Private |
|---|---|
| Industry | CRM Software |
| Founded | California 1992 |
| Founder | Manu Das |
| Headquarters | Fremont, California |
| Website | www.soffront.com |
Soffront software develops Customer Relationship Management (CRM) software for Small and medium enterprises .
History
[edit]Soffront software was founded in 1992 by Manu Das.Soffront launched its first customer service application in 1993.Soffront CRM has been installed in more than 5000 corporations worldwide.
Products
[edit]Soffront solution is Web-based and XML compliant. It operates as a zero foot-print web client. The databases supported include Oracle, and Microsoft SQL Server. Soffront CRM is comprised of following Solutions:
- Sales Automation: Automates Sales process
- Marketing Automation: Automates Marketing process
- Customer Support: Web based customer support
- Employee Help desk: Enter, track, manage, resolve and escalate employee support tickets.
- Knowledge Management: Knowledge Management System for support agents, engineers, employees and customers.
- CRM Portals:
- Customer portal: For Customers
- Partner portal: For Channel
- Employee Portal: For employees
- Asset and Inventory Management: Enter, Audit and track company assets and inventories.
- Sales order processing: Automates the sales order process and integrates with accounting and ERP systems.
Deployment types
[edit]Soffront software offers hosted, on-premises and host to own solutions.
License
[edit]Soffront's licensing options are - floating, dedicated, site, departmental, timed or leased.
See also
[edit]
External links
[edit]- soffront.com Main website
References
[edit]- http://www.prweb.com/releases/CRM/award/prweb1217744.htm
- http://www.forrester.com/Research/Document/Excerpt/0,7211,41032,00.html
Category:Fremont, California Category:Software companies of the United States Category:CRM software companies Category:customer relationship management software Category:software companies Category:Companies established in 1992 Category:Companies based in Silicon Valley