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Citizens Utility Board

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Citizens Utility Board (CUB) is Illinois' nonprofit utility consumer advocacy organization, which represent the interests of residential utility customers across the state. The organization operates a consumer hotline that provides assistance to consumers who have encountered issues with their utilities.[1]

Founding

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The Illinois General Assembly created the Citizens Utility Board in 1983 to represent the interests of residential utility customers throughout the state through consumer education, advocacy, and assistance.[2] The legislature created CUB as a membership-based organization. An initial $100,000 loan of “seed money” provided by the state was repaid by CUB on time and with interest.

Consumer Advocacy

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CUB is part of the Illinois Clean Jobs Coalition,[3] which helped pass the Illinois Climate and Equitable Jobs Act in September 2021.[4] CUB regularly releases free publications that help consumers navigate their utility services and clean energy options, such as electric vehicles.[5]

Citations

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  1. ^ "About Us". Citizens Utility Board.{{cite web}}: CS1 maint: url-status (link)
  2. ^ "220 ILCS 10: Citizens Utility Board Act". Illinois General Assembly.{{cite web}}: CS1 maint: url-status (link)
  3. ^ "Coalition Members, Illinois Clean Jobs Coalition".
  4. ^ Olsen, Dean. "Energy bill's cost to ratepayers offset by benefits, Citizens Utility Board director says". The State Journal-Register.
  5. ^ "CUB guide plugs into electric vehicles". WCBU (NPR).