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{{Infobox company
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WNS underwent a restructuring under the leadership of its Group CEO, Keshav R. Murugesh to become a verticalized organization, by introducing deep domain expertise in key industry verticals. The company started out with six verticals and today has ten verticals. WNS happened to be one of the pioneers of the Verticalized strategy and the strategy has been well-received by clients.<ref>{{cite web|url=http://mindfields.net.au/LatestNews.aspx |title=WNS }}</ref> <ref>{{cite web|url=http://www.youtube.com/watch?v=vBIb01Uy4OU |title=WNS -History and Development of our Company }}</ref>
WNS underwent a restructuring under the leadership of its Group CEO, Keshav R. Murugesh to become a verticalized organization, by introducing deep domain expertise in key industry verticals. The company started out with six verticals and today has ten verticals. WNS happened to be one of the pioneers of the Verticalized strategy and the strategy has been well-received by clients.<ref>{{cite web|url=http://mindfields.net.au/LatestNews.aspx |title=WNS }}</ref> <ref>{{cite web|url=http://www.youtube.com/watch?v=vBIb01Uy4OU |title=WNS -History and Development of our Company }}</ref>





== Global Footprints ==
== Global Footprints ==
Listed are the locations of WNS's operations:
Listed are the locations of WNS's operations:
*Costa Rica
*'''Asia & Middle East'''
*India
*'''Australia'''
⚫
*Philippines
*'''Central America''' (San Jose, Costa Rica)
⚫
*Poland
*''' Europe'''
⚫
*Romania
*'''North America'''
⚫
*South Africa
⚫
*'''Philippines'''
⚫
*Sri Lanka
⚫
*'''Poland'''
*United Kingdom
⚫
*'''Romania'''
*United States
⚫
*'''South Africa'''

⚫
*'''Sri Lanka'''

==Acquisitions==

In fiscal 2003, WNS acquired Town & Country Assistance Limited; a UK-based automobile claims handling company, thereby extending the service portfolio beyond the travel industry to include insurance-based automobile claims processing <ref>{{cite web|url=http://mindfields.net.au/LatestNews.aspx |title=WNS }}</ref> <ref>{{cite web|url=http://www.prnewswire.com/news-releases/wns-acquires-town--country-assistance-76063362.html |title=WNS Acquires Town & Country Assistance }}</ref>.

In fiscal 2004, WNS acquired the health claims management business of Greensnow <ref>{{cite web|url=http://articles.economictimes.indiatimes.com/keyword/wns-global-services |title=WNS Global Services net up $165mn }}</ref>.

In fiscal 2006, WNS made three key acquisitions. It acquired Trinity Partners Inc. <ref>{{cite web|url=http://articles.economictimes.indiatimes.com/2005-11-16/news/27480808_1_wns-global-trinity-partners-trinity-partners |title=WNS Global acquires Trinity Partners in US }}</ref>, a provider of BPO services to financial institutions, focusing on mortgage banking; the fare audit services business from PRG Airlines <ref>{{cite web|url=http://www.moneycontrol.com/news/business/wns-acquires-prg-airline-services_241214.html |title=WNS acquires PRG Airline services }}</ref>; and the financial accounting business from GHS Holdings LLC.

In 2007, WNS acquired two businesses. It acquired Marketics, a provider of offshore analytics services and Flovate, a company engaged in the development and maintenance of software products and solutions <ref>{{cite web|url=http://www.business-standard.com/india/news/wns-buys-marketics-for-65-million/277129/ |title=WNS buys Marketics for $65 million }}</ref>.

In 2008, WNS made three important acquisitions. It acquired Accidents Happen Assistance Limited, or AHA (formerly known as Call 24-7); BizAps, a provider of Systems Applications and Products, or SAP®, solutions to optimize the enterprise resource planning functionality WNS’s finance and accounting processes; and finally Aviva Global Services <ref>{{cite web|url=http://google.brand.edgar-online.com/EFX_dll/EDGARpro.dll?FetchFilingHtmlSection1?SectionID=8564615-153497-291744&SessionID=GSiLFjuc9vx0tR7 |title=WNS -History and Development of our Company }}</ref>.


In 2011, WNS acquired shares from JV partner and assumed full control of the Philippines center <ref>{{cite web|url=http://in.reuters.com/article/2011/11/02/idUS130436+02-Nov-2011+BW20111102 |title=WNS Acquires Partner`s Minority Stake in Philippines JV }}</ref>.


In 2012, WNS acquired Fusion Outsourcing Services in South Africa.<ref>{{cite web|url=http://articles.economictimes.indiatimes.com/2012-06-21/news/32352357_1_wns-s-ceo-keshav-murugesh-south-africa |title=WNS acquires Fusion Outsourcing in South Africa }}</ref>




==References==
==References==
{{Reflist|colwidth=30em}}
{{reflist}}


==See Also==
==See Also==

Revision as of 07:30, 16 January 2013

WNS (Holdings) Limited
Company typePublic
IndustryBusiness Process Management, Outsourcing, IT consulting
Founded1996
Headquarters
Mumbai, Maharashtra[1], India
Key people
Eric B. Herr
(Chairman, WNS Global Services)
Keshav R. Murugesh
(Group CEO, WNS Global Service)
RevenueIncrease US$ 474.1 million [2]
Number of employees
25,000+ (current)
Websitehttp://www.wns.com

WNS (Holdings) Limited (NYSE: WNS) is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals.

WNS delivers an entire spectrum of business process outsourcing services such as Finance and Accounting, Contact Center, Technology Solutions, Research and Analytics, and Industry-specific back-office and front-office processes.

WNS has over 25,000 professionals across 30 delivery centers world-wide, including Costa Rica, India, Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

Eric B. Herr is the Non-Executive Chairman and Keshav R. Murugesh is the Group CEO of WNS.[3] [4]


History

WNS began operations as a captive / in-house unit of British Airways in 1996. WNS started focusing on providing Business Process Outsourcing services to third parties in 2003. Warburg Pincus acquired a controlling stake in the company from British Airways in May, 2002 with the induction of a new senior management team. WNS went public in 2006.[5]

WNS underwent a restructuring under the leadership of its Group CEO, Keshav R. Murugesh to become a verticalized organization, by introducing deep domain expertise in key industry verticals. The company started out with six verticals and today has ten verticals. WNS happened to be one of the pioneers of the Verticalized strategy and the strategy has been well-received by clients.[6] [7]


Global Footprints

Listed are the locations of WNS's operations:

  • Costa Rica
  • India
  • Philippines
  • Poland
  • Romania
  • South Africa
  • Sri Lanka
  • United Kingdom
  • United States


Acquisitions

In fiscal 2003, WNS acquired Town & Country Assistance Limited; a UK-based automobile claims handling company, thereby extending the service portfolio beyond the travel industry to include insurance-based automobile claims processing [8] [9].

In fiscal 2004, WNS acquired the health claims management business of Greensnow [10].

In fiscal 2006, WNS made three key acquisitions. It acquired Trinity Partners Inc. [11], a provider of BPO services to financial institutions, focusing on mortgage banking; the fare audit services business from PRG Airlines [12]; and the financial accounting business from GHS Holdings LLC.

In 2007, WNS acquired two businesses. It acquired Marketics, a provider of offshore analytics services and Flovate, a company engaged in the development and maintenance of software products and solutions [13].

In 2008, WNS made three important acquisitions. It acquired Accidents Happen Assistance Limited, or AHA (formerly known as Call 24-7); BizAps, a provider of Systems Applications and Products, or SAP®, solutions to optimize the enterprise resource planning functionality WNS’s finance and accounting processes; and finally Aviva Global Services [14].

In 2011, WNS acquired shares from JV partner and assumed full control of the Philippines center [15].

In 2012, WNS acquired Fusion Outsourcing Services in South Africa.[16]


References

  1. ^ "Contacts, locations". WNS. Retrieved 2013-01-15.
  2. ^ "BPO | Global BPO Company | Business Process Outsourcing Services from". WNS. Retrieved 2010-07-16.
  3. ^ "BPO Company Profile – WNS".
  4. ^ "WNS Global Services Private Limited".
  5. ^ "WNS -History and Development of our Company".
  6. ^ "WNS".
  7. ^ "WNS -History and Development of our Company".
  8. ^ "WNS".
  9. ^ "WNS Acquires Town & Country Assistance".
  10. ^ "WNS Global Services net up $165mn".
  11. ^ "WNS Global acquires Trinity Partners in US".
  12. ^ "WNS acquires PRG Airline services".
  13. ^ "WNS buys Marketics for $65 million".
  14. ^ "WNS -History and Development of our Company".
  15. ^ "WNS Acquires Partner`s Minority Stake in Philippines JV".
  16. ^ "WNS acquires Fusion Outsourcing in South Africa".

See Also

List of IT consulting firms
List of Indian IT companies

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