Diamond Resorts International

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Diamond Resorts International, Inc.
Type Public
Industry Full service hospitality and resort management company.
Founded 1996
Headquarters Las Vegas, Nevada, U.S.
Area served Worldwide
Key people Stephen J. Cloobeck, (Founder)
David Palmer, (CEO)[1]
Products vacation ownership, Club memberships
Revenue Increase$230.7 million (EBITDA, 2013)[2]
Parent Diamond Resorts Holdings, LLC formerly known as International Resorts Group, Inc.[1]
Website www.diamondresorts.com

Diamond Resorts International (DRI) is a vacation ownership (similar to a destination club or a timeshare), allowing persons to purchase a real estate interest in 89 managed resorts and 163 affiliated resorts (many of them formerly owned by Sunterra resorts and timeshares) in 33 countries.[3] In addition, four cruise itineraries are also available through DRI timeshare exchange.[4]

DRI global headquarters is located at 10600 W Charleston Blvd., Las Vegas, Nevada.[5] It claims to be "one of the largest hospitality companies in the world".[6] Presently DRI has more than 490,000 owners and members.[3]

The Founder and Chairman, Stephen J. Cloobeck, was featured in the season premiere of Undercover Boss (US) Season 4 on January 15, 2012. He was the first Chairman and CEO to go undercover a second time on November 30, 2012.[7][8][9]

Stephen J. Cloobeck was the founding Chairman of the Board of Brand USA, formerly the US Corporation for Travel Promotion.[10]

Stephen J. Cloobeck served on the board of directors for Nevada Cancer Institute[11][12] from 2003-2009, and served as Chairman of the Board from 2009-2010.

Awards, honors and ratings[edit]

  • "A" Better Business Bureau rating, even so Diamond Resorts International does not have Better Business Bureau accreditation.[13]
  • Thurnham Hall, a UK resort - British Safety Council 2011 Sword of Honour, which was an award given to itself, in order to establish credibility with potential members; in order to defend against recent allegations of involvement in identity theft, credit fraud, bank fraud, and serious violations of sanctions imposed on Businesses that operate in the United States.[14]

Complaints[edit]

In Great Britain there have been complaints about high maintenance fees.[15]
Points foreclosure procedure due to maintenance fees delinquency is also challenged by timeshare owners. [16]
Diamond Resorts has a policy of not allowing points owners to forfeit their points when they are not able to pay the maintenance fees that increase every year. Some offer their points for a dollar or less on eBay just to avoid the fees.[17]

Selected resort locations[edit]

United States[edit]

Arizona[edit]

  • Kohl's Ranch Lodge
  • PVC at The Roundhouse Resort
  • Scottsdale Links Resort
  • Scottsdale Villa Mirage
  • Bell Rock Inn
  • Los Abrigados Resort & Spa
  • Sedona Summit
  • The Ridge on Sedona Golf Resort
  • Varsity Clubs of America – Tucson
  • Rancho Manana
  • London Bridge Resort - Lake Havasu

California[edit]

  • Lake Tahoe Vacation Resort
  • Marquis Villa Resort

Palm Canyon Resort and Spa Riviera Oaks Resort Riviera Shores Resort

Colorado[edit]

  • The Historic Crags Lodge

Florida[edit]

Hawaii[edit]

Indiana[edit]

  • Varsity Clubs of America – South Bend

Michigan[edit]

Missouri[edit]

New Mexico[edit]

  • Villas de Santa Fe

Nevada[edit]

  • Desert Paradise Resort
  • Polo Towers Suites
  • Polo Towers Villas
  • Cancun Las Vegas Resort

North Carolina[edit]

  • Great Wolf Lodge - Charlotte ( affiliated, largest resort in the Great Wolf Lodge chain )

Ohio[edit]

Pennsylvania[edit]

Tennessee[edit]

  • Bent Creek Golf Village

Texas[edit]

Utah[edit]

  • Cedar Breaks Lodge & Spa

Virginia[edit]

Washington[edit]

Wisconsin[edit]

Canada[edit]

Ontario[edit]

Mexico[edit]

Antilles, Netherlands[edit]

Austria[edit]

  • Alpine Club

France[edit]

  • Le Club Mougins
  • La Residence Normande
  • Le Manoir des Deux Amants
  • Royal Regency

Ireland[edit]

  • East Clare Golf Village
  • Dangan Lodge Cottages
  • Fisherman's Lodge

Italy[edit]

Portugal[edit]

Spain[edit]

  • Royal Oasis Club at Benal Beach
  • Royal Oasis Club at Pueblo Quinta
  • Sahara Sunset
  • Los Amigos Beach Club

Balearic Islands (Spain)[edit]

  • White Sands Beach Club
  • White Sands Country Club
  • Garden Lago

Canary Islands (Spain)[edit]

  • Cala Blanca
  • Jardines del Sol
  • Club del Carmen
  • Royal Sunset Beach Club
  • Sunset Bay Club
  • Sunset Harbour Club
  • Royal Tenerife Country Club
  • Santa Barbara Golf and Ocean Club
  • Sunset View Club

United Kingdom[edit]

  • Woodford Bridge Country Club
  • Broome Park Golf and Country Club
  • Pine Lake Resort
  • Thurnham Hall[24]
  • Thurnham Hall Tarnbrook
  • Cromer Country Club
  • Wychnor Park Country Club
  • Worcester Marina
  • Alvechurch Marina
  • Anderton Marina
  • Gayton Marina
  • Blackwater Marina

Similar programs[edit]

See also[edit]

References[edit]

  1. ^ a b Diamond Resorts Holdings, LLC
  2. ^ http://www.nasdaq.com/aspx/call-transcript.aspx?StoryId=2035313&Title=diamond-resorts-international-s-ceo-discusses-q4-2013-results-earnings-call-transcript
  3. ^ a b Diamond Resorts International® Announces the Renewal of its Vacation Ownership Receivables Conduit Facility
  4. ^ THE Club®
  5. ^ Diamond Resorts International, Inc.
  6. ^ "Diamond Resorts International". Diamond Resorts International. Retrieved 2011-12-30. 
  7. ^ Undercover Boss Features Cloobeck of Diamond Resorts International and Brand USA
  8. ^ Undercover Boss. Diamond Resorts International: Stephen J. Cloobeck
  9. ^ Undercover Boss Season 3 Sneak Peak: Premiere Shares the Softer Side of Diamond Resorts International’s Stephen Cloobeck
  10. ^ Chairman of the Corporation for Travel Promotion Introduced President Barack Obama at Bellagio Fundraiser
  11. ^ EXECUTIVE PROFILE Stephen J. Cloobeck
  12. ^ Stephen J. Cloobeck Nevada Cancer Institute
  13. ^ THIS BUSINESS IS NOT BBB ACCREDITED Diamond Resorts International
  14. ^ Diamond Resorts International® Receives the British Safety Council 2011 Sword of Honour, which was an award given to itself, in order to establish credibility with potential members; in order to defend against recent allegations of involvement in identity theft, credit fraud, bank fraud, and serious violations of sanctions imposed on Businesses that operate in the United States.
  15. ^ Diamond Resorts sends in debt collectors as the fee strike spreads
  16. ^ Complaint Review: Diamond Resort International
  17. ^ http://www.ebay.com/sch/i.html?_trksid=p5197.m570.l1313&_nkw=Diamond+Resorts&_sacat=0&_from=R40
  18. ^ Daytona Beach Regency
  19. ^ Grande Villas Resort
  20. ^ Grand Beach
  21. ^ The Point at Poipu
  22. ^ Point at Poipu owners file complaint with AG TimeSharing Today issue № 109 Jan/Feb 2010
  23. ^ Great Wolf Lodge is Newest Diamond Resorts International Property in Williamsburg
  24. ^ Winners of 2011 Sword and Globe of Honour announced

External links[edit]