Internode (ISP)

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Internode Pty. Ltd.
Type Subsidiary
Industry Telecommunications
Founded 8 May 1991 (1991-05-08)
Founder(s) Simon Hackett
Headquarters Adelaide, Australia
Services Broadband, Colocation, DNS, Webhosting, VoIP, VPN, VPDN, IBC and Dial-up
Owner(s) iiNet
Employees 450+ (2010)[1]
Parent iiNet
Website www.internode.on.net

Internode Pty. Ltd. is an Australian Internet service provider (ISP) which provides ADSL broadband Internet access, business-class access (Internode Business Connect), web hosting, co-location, Voice over IP, and a variety of related services.

History[edit]

The company was founded on 8 May 1991 by Managing Director Simon Hackett,[2]Internode is based in Adelaide, South Australia (SA). The company's services are available nationwide through many means including:

  • ADSL/ADSL2+ (using DSLAM ports provided by Telstra Wholesale)
  • ADSL2+ rollout nationwide (still in progress)
  • Wireless hotspots in Adelaide
  • Wireless 3G broadband (NodeMobile), and may offer 4G broadband soon
  • A SA regional telecommunications backbone based on microwave/wireless and ADSL2+ technologies[3]

Internode was the first ISP to offer ADSL2/2+ services in Australia, by installing their own DSLAMs in Telstra exchanges. This allowed them to offer access speeds of up to 24Mbit/s, significantly higher than the fastest speed then offered by Telstra at the time (1.5Mbit/s).[4] (See also Broadband Internet Access, Australia)

Internode also provides a Naked ADSL2+ service, operating on both Agile and Optus hardware. This does not include a PSTN voice service, but also does not require line rental.

Internode is also a part of the Terria consortium which bid to build the National Broadband Network.

Acquisition by iiNet[edit]

On 22 Dec 2011, Western Australian based internet service provider iiNet announced the acquisition of Internode in a deal worth $105 million (AUD).[5] The two companies continue to manage two separate brands and operate separately.

In May 2012[6] it was announced that Simon Hackett's role would change from being the Managing Director of Internode to become a non executive board member for iiNet. At the same time several members of Internode's management team were transferred to management positions within iiNet.

In November 2013[7] it was announced that Simon Hackett would be leaving Internode and the iiNet Group to join the board of the NBNCo which has been tasked by the Australian Government to provide the next generation of broadband to Australia.

Milestones[edit]

  • Telecommunications backbone in regional Australia: 2001 marked the launch of the Coorong Communications Network, one of the first non-incumbent telecommunications backbones built into a regional area in Australia, offering low cost voice and data services to regional customers. In 2005 a second regional network based on the same technology was deployed in the Yorke Peninsula region, demonstrating that the underlying model is not only sustainable, but reproducible. (see Press Release)
  • Games network: 1 July 2002 saw the launch of the Internode Games Network, a private gaming network run by Internode for its ADSL customers. It has since grown into the largest gaming network in Australia (in terms of peak daily player count) ahead of even Telstra's GameArena.
  • Agile Broadband rollout: In mid-2003, Internode's infrastructure company, Agile, installed its own equipment in the Telstra exchange at Meningie, South Australia. This made it the first exchange in Regional Australia where ADSL was available from a non-Telstra DSLAM.[citation needed] DSLAM deployment has continued into other regional townships in South Australia.
  • International Backbone: In early 2005, Agile extended the national private backbone it operates for Internode to connect to the United States. This link was initially provided by leased capacity on the Southern Cross Cable system, expanded in December 2006 to also utilise capacity leased on Australia–Japan Cable to provide an alternative pathway to that provided by Southern Cross Cable.
  • Unmetered content: Internode also runs content servers such as a cluster of Steam content servers. Further 'unmetered' content available via the national Agile backbone network includes relays of popular streaming audio sources and a 10 terabyte mirror server. includes a file mirror and radio streams
  • Gaming Network: Internode offers free services to members, recently giving a free advance screening of the blockbuster V for Vendetta in Brisbane, and Lucky Number Slevin in Melbourne. These screenings will be discontinued in favour of supporting events, such as the Canberra Games Festival.
  • Sourceforge Mirror: On 3 June 2008, Internode announced the availability of the first full Australian SourceForge mirror. Although the service is publicly available, it is also un-metered for Internode customers.
  • IPv6: On 18 July 2008, Internode launched a national IPv6 service, the first in Australia.

Internode supports many local events, such as the Adelaide Film Festival, the Adelaide Fringe Festival and the Global Green hosting Challenge .[8]

Products[edit]

VoIP[edit]

Internode operates a nationally available VoIP based service called NodePhone which leverages the international Agile backbone network and widespread deployment of Cisco VoIP gateways on that backbone to offer low cost, distance independent telephony services. This telephony service runs over a national private IP network, not over the "best-effort" Internet like many VoIP competitors. As such, it is positioned as a carrier grade, packet based voice service, and is not susceptible to quality problems created by external Internet path failures or congestion. While the original NodePhone did not allow incoming PSTN calls, NodePhone2, released on 23 April 2007, is a full two-way VoIP service.[9]

Wireless hotspots[edit]

Internode provides a contiguous wireless hotspot network, formerly known as CityLAN, in Adelaide, South Australia. The network is an initiative brought about to provide Internet access throughout Adelaide, and eventually nationally.[10] This high-speed Wi-Fi network is open to the public with coverage at hotspots throughout the Adelaide CBD.[11]

The CityLAN network is an existing wireless network in the Adelaide city provided by Internode. It provides wireless access to guests and existing Internode customers and has strong access around North Terrace, Rundle Street, Rundle Mall, Grenfell Street, Hutt Street, and areas of North Adelaide. Access through the Internode Wireless Hotspot network is also provided throughout both the Adelaide Airport and Darwin International Airport terminals. Guests may only use a limited number of services, while Internode customers that log in to the service get all ports opened, allowing, for instance, the use of email clients like Thunderbird or Outlook.

References[edit]

External links[edit]