UST Global
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| Type | Private |
|---|---|
| Industry | IT Services |
| Founded | 1998 |
| Headquarters | Aliso Viejo, California |
| Key people | Dan Gupta, Chairman Sajan Pillai, CEO |
| Employees | 8000 |
| Website | www.ust-global.com |
UST Global headquartered in Aliso Viejo, California is a provider of IT services. Stephen J. Ross in 1998 founded UST Global in Laguna Hills.
UST Global specializes in Healthcare, Retail & Consumer Goods, Banking & Financial Services, Media & Entertainment, Insurance, Transportation & Logistics and Manufacturing & Utilities.
UST Global partners with Oracle Corporation, IBM, Microsoft, SAP, Cisco and others. The company has offices in USA, India, UK, Malaysia, Philippines, and Singapore.
Contents |
[edit] Services
- Application Development and Maintenance
- QA and Testing
- Business Process Outsourcing
- Mortgage BPO
- Infrastructure Services
- Consulting
- Enterprise Solutions
- Business Intelligence
- Data Management
[edit] Recognitions
- Innovation at UST Global
The company has three engines of innovation. The Apple Tree Lab is an innovation gym where professionals are invited to experiment without fear of mistakes, 'Eureka!' is UST's Idea Management System and 'Open Minds' is a collaboration space on the Web. Forrester Research, in its "Maximising Innovation from ERP Service Providers; Insights from Nasscom 2010" report, noted that: "Companies like UST Global allow their employees to spend part of their time in a research lab, developing user cases for new technologies."
- UST GLOBAL Ranked as “STRONG” Offshore Challenger
HfS Research, an advisory analyst firm based in Cambridge, UK, "focused on helping enterprises make complex decisions with their business process and outsourcing strategies," released its Buyers Guide, taking a look at "The 2011 Offshore Challengers". Focusing on several fast-growing firms that continue to compete with and win major contracts from their larger competitors, the report takes a close look at UST Global's strengths and evaluates the company's prospects for the future.
After citing several attributes that distinguish UST in the marketplace, HfS awards the company's current and future prospects in Europe & the UK the highest recommendation in the report: "Strong". Among UST Global's distinguishing factors cited in the report are the company's focus on "fewer CLIENTS, more ATTENTION" and its management depth under the leadership of CEO Sajan Pillai. [4] [5] [6]
[edit] Timeline
- 1998: Stephen Ross Founded the company in California
- 1999: Started Indian operations in Thiruvananthapuram
- 1999: Acquired Pinnacle Consulting
- 1999: Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in UST. G. A. Menon became the company's Non-Executive Chairman.
- 2000: Signed the first Fortune 100 customer
- 2001: Becomes the fastest company to be accredited with SEI CMM level 5
- 2003: Expanded operations with centers in Chicago and New York
- 2004: Expanded operations with center in Malaysia
- 2005: Acquired eBuilt Inc [7]
- 2005: Assessed at SEI CMMI Level 5 and PCMM Level 5
- 2005: Opened BPO operations in Chennai
- 2006: Acquired QA Labs Inc[8]
- 2006: Initiated European operations with set up of UK office
- 2006: Acquired 36 acres (150,000 m2) of land for exclusive campus in Thiruvananthapuram[9]
- 2007: Announced USD 130 million expansion plan[10]
- 2007: Expanded operations with new centers in Kochi and Makati City
- 2007: Entered the 2007 North American Offshore Applications Services Magic Quadrant
- 2007: Ranked among Best Green Outsourcers of 2007
- 2007: Profiled in Independent Research Firm Report on mid-tier Providers by Forrester Research, Inc
- 2008: Ranked second on the 2007 Top 20 Outsourced Software Testing & QA Vendors Report
- 2008: Ranked first for Legacy Modernization Services
- 2008: Positioned among the 21 companies in the 2008 North American Offshore Applications Services Magic Quadrant
- 2009: Established GenShare, a joint venture with GE
- 2009: Expanded operations with new delivery centre in Chile
- 2010: Partnered Virgin Racing Formula One team for the 2010 season[11]
- 2011: UST Global Forms Innovation Lab Partnership with CCH[12]
[edit] UST Global Campus
Trivandrum
UST Global has started its expansion plans in Trivandrum with the construction of an own campus, near Technopark. The proposed campus is spread over 36 acres (150,000 m2). The campus will also feature a 12-acre (49,000 m2) waterbody channeling through the various blocks of the campus. The first phase of the campus is expected to be complete by end of 2011.[13]
Cisco will use its Smart+Connected Real Estate Solution to wire up the campus.[14] This will converge building, safety, and communications networks onto the open Internet Protocol (IP) standard, streamlining processes by providing a single connection for building management and IT systems. The IP-based network will reduce capital expenditure by simplifying building design and construction, and also enable building managers to reduce carbon footprint and build a sustainable and more energy-efficient environment. This will help the campus achieve a higher rating on the Leadership in Energy and Environmental Design (LEED) certification.[15]
Kochi
UST Global has a new facility in Leela Infopark, Kochi, Kerala which was unveiled on Februaray 2011. Spread over an area of 34,000 sq ft, the office is styled to the themes of speed, passion and courage to celebrate the company's partnership with Britain-based Formula One (F1) team Marussia Virgin Racing[16]
[edit] Social Responsibility
UST Global's Corporate Social Responsibility (CSR) initiatives are geared towards making a meaningful difference to the communities in which they live and work. These initiatives are designed to encourage participation from associates and clients. Their emphasis is on health, education and environment and their primary target groups are women and children. [17] [18]
[edit] Controversy
In early 2008, California arbitrators ruled that US Technology Resources, LLC must pay Stephen J. Ross US $7.5 million for his founding interest in the company. The company had disputed the extent of Ross's actual contributions. The arbitration award was then confirmed by the Los Angeles Superior Court and judgment entered in Ross' favor.[19][20].
[edit] References
- ^ Article from Hindu Business Line on UST Global Innovation
- ^ In the News section of UST Global
- ^ Forrester's Report on Maximizing Innovation from ERP Service Providers; Insights from NASCOM 2010”
- ^ The 2011 Offshore Challengers
- ^ HFS Research Report 2011
- ^ UST GLOBAL Ranked as “STRONG” Offshore Challenger
- ^ US Technology to buy eBuilt - The Hindu Business Line
- ^ US Technology acquires QA Labs - The Hindu Business Line
- ^ Measures to create more IT jobs
- ^ UST Global parks $130 m in Technopark, eyes South's tier-2 cities
- ^ UST Global to partner Virgin Racing for F1
- ^ UST Global Forms Innovation Lab Partnership with CCH
- ^ http://www.deccanherald.com/content/92918/ust-global-amp-cisco-pact.html
- ^ http://www.thehindubusinessline.com/2010/08/31/stories/2010083151881900.htm
- ^ http://biztech2.in.com/india/news/enterprise-solutions/cisco-transforms-ust-globals-campus-into-a-smart-campus/90862/0
- ^ Article on Kochi facility in Silicon India
- ^ CIOL-Let’s think green, act green
- ^ Femina-Transforming Lives
- ^ Holland & Knight Secures $7.5 Million Award for Steve Ross in Arbitration Over Interest in IT Outsourcing Company
- ^ "Breach of contract, capital contributions, final buy-out". Los Angeles Daily Journal. 22 February 2008.
