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'''IruSoft''' ([[Arabic language|Arabic]]: آيروسوفت) is a platform founded by [[Abdullah Al-Salloum]] and owned by the [[Insurance Regulatory Unit (Kuwait)|Insurance Regulatory Unit]], which was built to introduce unique [[supervision-technology (suptech)]], [[insurance-technology (insurtech)]] and [[Regulatory technology|regulatory-technology (regtech)]] modules by which the unit requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector.<ref>{{Cite news |last=Editorial |first=Economics |title=Insurance Regulatory Unit Establishes IruSoft |work=Kuwait News Agency |url=https://www.kuna.net.kw/ArticleDetails.aspx?id=2979968}}</ref><ref>{{Cite web |last=CNBC |first=Arabia |title=IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw |url=https://www.cnbcarabia.com/news/view/85016 |url-status=live |archive-url=https://web.archive.org/web/20210623110416/https://www.cnbcarabia.com/news/view/85016 |archive-date=June 23, 2021 |access-date=July 21, 2021 |website=CNBC Arabia |language=ar}}</ref><ref>{{Cite web |last=Alanba |first=Newspaper |title=The Insurance Regulatory Unit Establishes its Digital Platform IruSoft |url=https://www.alanba.com.kw/ar/economy-news/1047473/02-06-2021-وحدة-تنظيم-التأمين-تدشن-النظام-الرقمي-IruSoft/ |url-status=live |archive-url=https://web.archive.org/web/20210721084614/https://www.alanba.com.kw/ar/economy-news/1047473/02-06-2021-%D9%88%D8%AD%D8%AF%D8%A9-%D8%AA%D9%86%D8%B8%D9%8A%D9%85-%D8%A7%D9%84%D8%AA%D8%A3%D9%85%D9%8A%D9%86-%D8%AA%D8%AF%D8%B4%D9%86-%D8%A7%D9%84%D9%86%D8%B8%D8%A7%D9%85-%D8%A7%D9%84%D8%B1%D9%82%D9%85%D9%8A-IruSoft/ |archive-date=July 21, 2021 |access-date=July 21, 2021 |language=ar}}</ref><ref>{{Cite web |last=Alqabas |first=Newspaper |title=Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft |url=https://www.alqabas.com/article/5851187 |url-status=live |archive-url=https://web.archive.org/web/20210721084605/https://www.alqabas.com/article/5851187 |archive-date=July 21, 2021 |access-date=July 21, 2021 |website=}}</ref>
'''IruSoft''' ([[Arabic language|Arabic]]: آيروسوفت) is a platform founded by [[Abdullah Al-Salloum]] and owned by the [[Insurance Regulatory Unit (Kuwait)|Insurance Regulatory Unit]], which was built to introduce unique

[[supervision-technology (suptech)]], [[insurance-technology (insurtech)]] and [[Regulatory technology|regulatory-technology (regtech)]] modules by which the unit requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector.<ref>{{Cite news |last=Editorial |first=Economics |title=Insurance Regulatory Unit Establishes IruSoft |work=Kuwait News Agency |url=https://www.kuna.net.kw/ArticleDetails.aspx?id=2979968}}</ref><ref>{{Cite web |last=CNBC |first=Arabia |title=IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw |url=https://www.cnbcarabia.com/news/view/85016 |url-status=live |archive-url=https://web.archive.org/web/20210623110416/https://www.cnbcarabia.com/news/view/85016 |archive-date=June 23, 2021 |access-date=July 21, 2021 |website=CNBC Arabia |language=ar}}</ref><ref>{{Cite web |last=Alanba |first=Newspaper |title=The Insurance Regulatory Unit Establishes its Digital Platform IruSoft |url=https://www.alanba.com.kw/ar/economy-news/1047473/02-06-2021-وحدة-تنظيم-التأمين-تدشن-النظام-الرقمي-IruSoft/ |url-status=live |archive-url=https://web.archive.org/web/20210721084614/https://www.alanba.com.kw/ar/economy-news/1047473/02-06-2021-%D9%88%D8%AD%D8%AF%D8%A9-%D8%AA%D9%86%D8%B8%D9%8A%D9%85-%D8%A7%D9%84%D8%AA%D8%A3%D9%85%D9%8A%D9%86-%D8%AA%D8%AF%D8%B4%D9%86-%D8%A7%D9%84%D9%86%D8%B8%D8%A7%D9%85-%D8%A7%D9%84%D8%B1%D9%82%D9%85%D9%8A-IruSoft/ |archive-date=July 21, 2021 |access-date=July 21, 2021 |language=ar}}</ref><ref>{{Cite web |last=Alqabas |first=Newspaper |title=Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft |url=https://www.alqabas.com/article/5851187 |url-status=live |archive-url=https://web.archive.org/web/20210721084605/https://www.alqabas.com/article/5851187 |archive-date=July 21, 2021 |access-date=July 21, 2021 |website=}}</ref>


The unit overcame [[Insurance|insurance-sector]]'s customer complaints when issued
The unit overcame [[Insurance|insurance-sector]]'s customer complaints when issued

Revision as of 11:40, 22 June 2022

IruSoft
Developer(s)Abdullah Al-Salloum
Written inPHP, HTML, JavaScript
Operating systemiOS, Android, UNIX, macOS, Microsoft Windows
TypeRegTech
Websiteportal.iru.gov.kw

IruSoft (Arabic: آيروسوفت) is a platform founded by Abdullah Al-Salloum and owned by the Insurance Regulatory Unit, which was built to introduce unique supervision-technology (suptech), insurance-technology (insurtech) and regulatory-technology (regtech) modules by which the unit requires less resources to ensure fairness, transparency and competition and to prevent conflicts of interest in the sector.[1][2][3][4]

The unit overcame insurance-sector's customer complaints when issued Resolution No. (1) of 2022 that introduced IruSoft's complaints public module; an automated resolution center within IruSoft, by which the process of receiving submitted complaints, passing them on to the platforms of licensed insurance companies, tracking matter-related discussions and updates and getting them escalated if unresolved to be discussed by a committee assigned by the unit is integrally automated and analyzed for better key performance indicators.[5][6][7][8]

References

  1. ^ Editorial, Economics. "Insurance Regulatory Unit Establishes IruSoft". Kuwait News Agency.
  2. ^ CNBC, Arabia. "IruSoft to Automate Actions Governed by Insurance Regulatory Unit's Bylaw". CNBC Arabia (in Arabic). Archived from the original on June 23, 2021. Retrieved July 21, 2021.
  3. ^ Alanba, Newspaper. "The Insurance Regulatory Unit Establishes its Digital Platform IruSoft" (in Arabic). Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  4. ^ Alqabas, Newspaper. "Ensuring Management and Supervision on the Sector, Insurance Regulatory Unit Introduces IruSoft". Archived from the original on July 21, 2021. Retrieved July 21, 2021.
  5. ^ "Insurance Regulatory Unit Establishes Complaints Module In IruSoft". Kuwait News Agency.
  6. ^ Diab, Tariq. "IruSoft's Module For Complaints Submission". Aljarida Newspaper.
  7. ^ "Insurance Regulatory Unit Follows Up With Complaints On IruSoft". Alrai Newspaper.
  8. ^ "Insurance Regulatory Unit Gets Complaints On A Digital Negotiation Table". Alqabas Newspaper.