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== Cause ==
== Cause ==
The incident involved causing [[Blue screen of death|blue screens of death]] for [[Microsoft Windows|Windows]] machines.<ref name=":2">{{Cite news |last=Taylor |first=Josh |date=2024-07-19 |title=Banks, airlines and media outlets hit by global outage linked to Windows PCs |url=https://www.theguardian.com/australia-news/article/2024/jul/19/microsoft-windows-pcs-outage-blue-screen-of-death |access-date=2024-07-19 |work=The Guardian |language=en-GB |issn=0261-3077}}</ref> American cybersecurity company [[CrowdStrike]] has said that they were the cause of the issues.<ref name=":0" /> A driver update relating to CrowdStrike's Falcon Driver security software has been identified as the root cause of the issue.<ref>{{Cite web |last=Baran |first=Guru |date=2024-07-19 |title=CrowdStrike Update Pushing Windows Machines Into a BSOD Loop |url=https://cybersecuritynews.com/crowdstrike-update-bsod-loop/ |access-date=2024-07-19 |website=Cyber Security News |language=en-US}}</ref>
The incident involved causing [[Blue screen of death|blue screens of death]] for [[Microsoft Windows|Windows]] machines.<ref name=":2">{{Cite news |last=Taylor |first=Josh |date=2024-07-19 |title=Banks, airlines and media outlets hit by global outage linked to Windows PCs |url=https://www.theguardian.com/australia-news/article/2024/jul/19/microsoft-windows-pcs-outage-blue-screen-of-death |access-date=2024-07-19 |work=The Guardian |language=en-GB |issn=0261-3077}}</ref> American cybersecurity company [[CrowdStrike]] has said that they were the cause of the issues.<ref name=":0" /> A driver update relating to CrowdStrike's Falcon Driver security software has been identified as the root cause of the issue.<ref>{{Cite web |last=Baran |first=Guru |date=2024-07-19 |title=CrowdStrike Update Pushing Windows Machines Into a BSOD Loop |url=https://cybersecuritynews.com/crowdstrike-update-bsod-loop/ |access-date=2024-07-19 |website=Cyber Security News |language=en-US}}</ref>
== Temporary Solution ==
== Impacts ==
Outages have been experienced in Australia, New Zealand, Japan, the United States and India.<ref name=":1" /><ref name=":2" />
Users have found temporary solution to resolve this issue by renaming folder "C:\Windows\system32\drivers\crownstrike" to anything else. It can be done with recovery mode or through CMD in recovery mode.

=== Australia ===
Australian media firms affected by the issues include [[Australian Broadcasting Corporation|ABC]], [[SBS (Australian TV channel)|SBS]], [[Seven Network]] and [[Nine Network]].<ref name=":1">{{Cite news |date=19 July 2024 |title=Massive outage hits companies around the world |url=https://www.news.com.au/technology/online/massive-outage-hits-companies-around-the-world/news-story/e02375a976a08b45e72e64040fe14362 |access-date=19 July 2024 |work=news.com.au}}</ref> Airlines and airports affected include Qantas and [[Melbourne Airport]].<ref>{{Cite web |date=2024-07-19 |title=Businesses crippled by widespread IT outage |url=https://www.afr.com/technology/businesses-crippled-by-widespread-it-outage-20240719-p5jv2t |access-date=2024-07-19 |website=Australian Financial Review |language=en}}</ref><ref name=":2" />

=== New Zealand ===
Businesses operating in New Zealand experiencing issues include [[ANZ (bank)|ANZ]], [[ASB Bank|ASB]], [[Kiwibank]] and [[Westpac]] banks, [[Woolworths (New Zealand supermarket chain)|Woolworths]], and Auckland Transport's [[AT HOP card|HOP card]].<ref>{{Cite news |date=19 July 2024 |title=Live: Banks, stores, airport reporting issues amid global IT issues |url=https://www.1news.co.nz/2024/07/19/live-banks-stores-airport-reporting-issues-amid-global-it-issues/ |access-date=19 July 2024 |work=[[1 News]]}}</ref>

=== Netherlands ===
Businesses operating in the Netherlands experiencing issues include [[Amsterdam_Airport_Schiphol|Schiphol airport]], KNAB bank, Transavia Airlines and government services. <ref>{{Cite news |date=19 July 2024|title=Wereldwijd problemen door computerstoring, ook Schiphol getroffen|url=https://nos.nl/artikel/2529464-wereldwijd-problemen-door-computerstoring-ook-schiphol-getroffen |access-date=19 July 2024 |work=[[NOS]]}}</ref>

=== United Kingdom ===
24 hour news channel [[Sky News]] was unable to broadcast live.<ref>{{cite news |last1=Salisbury |first1=Josh |title=Planes grounded, trains disrupted and Sky News off air due to Microsoft tech issue |url=https://www.standard.co.uk/news/uk/sky-news-crashes-tv-channel-news-microsoft-b1171651.html |access-date=19 July 2024 |work=Evening Standard |date=19 July 2024 |language=en}}</ref>
Several airports experienced difficulties, including Edinburgh, whose departure boards froze.<ref>https://www.bbc.co.uk/news/live/cnk4jdwp49et?post=asset%3Ae024b2ea-3bde-411a-acd0-e4f2e2b0c218#post</ref>
Rail companies were also affected.<ref>https://www.bbc.co.uk/news/live/cnk4jdwp49et?post=asset%3Aaaba3e5c-a8b0-4d60-bcde-32c1e3a6c2a3#post</ref>
=== United States ===
A ground stop was issued by [[United Airlines|United]], [[Delta Air Lines|Delta]] and [[American Airlines]]. Flights in the air will remain there, but no new flights will take off.<ref name=":0">{{Cite web |title=United, Delta and American Airlines issue global ground stop on all flights |url=https://abcnews.go.com/US/american-airlines-issues-global-ground-stop-flights/story?id=112092372 |access-date=19 July 2024 |website=[[ABC News (USA)|ABC News]] |language=en}}</ref>


== Impacts ==
== Impacts ==

Revision as of 07:59, 19 July 2024

The blue screen of death, which has commonly appeared on devices impacted by the global outage

Outages of IT systems are currently being experienced worldwide.

Cause

The incident involved causing blue screens of death for Windows machines.[1] American cybersecurity company CrowdStrike has said that they were the cause of the issues.[2] A driver update relating to CrowdStrike's Falcon Driver security software has been identified as the root cause of the issue.[3]

Impacts

Outages have been experienced in Australia, New Zealand, Japan, the United States and India.[4][1]

Australia

Australian media firms affected by the issues include ABC, SBS, Seven Network and Nine Network.[4] Airlines and airports affected include Qantas and Melbourne Airport.[5][1]

New Zealand

Businesses operating in New Zealand experiencing issues include ANZ, ASB, Kiwibank and Westpac banks, Woolworths, and Auckland Transport's HOP card.[6]

Netherlands

Businesses operating in the Netherlands experiencing issues include Schiphol airport, KNAB bank, Transavia Airlines and government services. [7]

United Kingdom

24 hour news channel Sky News was unable to broadcast live.[8] Several airports experienced difficulties, including Edinburgh, whose departure boards froze.[9] Rail companies were also affected.[10]

United States

A ground stop was issued by United, Delta and American Airlines. Flights in the air will remain there, but no new flights will take off.[2]

Impacts

Outages have been experienced in Australia, New Zealand, Japan, the United States and India.[4][1]

Australia

Australian media firms affected by the issues include ABC, SBS, Seven Network and Nine Network.[4] Airlines and airports affected include Qantas and Melbourne Airport.[11][1] A Sydney Airport spokesperson said that the outage had impacted some airline operations and that the airport may experience some delays throughout the evening.[12]

New Zealand

Businesses operating in New Zealand experiencing issues include ANZ, ASB, Kiwibank and Westpac banks, Woolworths, and Auckland Transport's HOP card.[13]

Netherlands

Businesses operating in the Netherlands experiencing issues include Schiphol airport, KNAB bank, Transavia Airlines and government services. [14]

United Kingdom

24 hour news channel Sky News was unable to broadcast live.[15]

United States

A ground stop was issued by United, Delta and American Airlines. Flights in the air will remain there, but no new flights will take off.[2]

References

  1. ^ a b c d e Taylor, Josh (19 July 2024). "Banks, airlines and media outlets hit by global outage linked to Windows PCs". The Guardian. ISSN 0261-3077. Retrieved 19 July 2024.
  2. ^ a b c "United, Delta and American Airlines issue global ground stop on all flights". ABC News. Retrieved 19 July 2024.
  3. ^ Baran, Guru (19 July 2024). "CrowdStrike Update Pushing Windows Machines Into a BSOD Loop". Cyber Security News. Retrieved 19 July 2024.
  4. ^ a b c d "Massive outage hits companies around the world". news.com.au. 19 July 2024. Retrieved 19 July 2024.
  5. ^ "Businesses crippled by widespread IT outage". Australian Financial Review. 19 July 2024. Retrieved 19 July 2024.
  6. ^ "Live: Banks, stores, airport reporting issues amid global IT issues". 1 News. 19 July 2024. Retrieved 19 July 2024.
  7. ^ "Wereldwijd problemen door computerstoring, ook Schiphol getroffen". NOS. 19 July 2024. Retrieved 19 July 2024.
  8. ^ Salisbury, Josh (19 July 2024). "Planes grounded, trains disrupted and Sky News off air due to Microsoft tech issue". Evening Standard. Retrieved 19 July 2024.
  9. ^ https://www.bbc.co.uk/news/live/cnk4jdwp49et?post=asset%3Ae024b2ea-3bde-411a-acd0-e4f2e2b0c218#post
  10. ^ https://www.bbc.co.uk/news/live/cnk4jdwp49et?post=asset%3Aaaba3e5c-a8b0-4d60-bcde-32c1e3a6c2a3#post
  11. ^ "Businesses crippled by widespread IT outage". Australian Financial Review. 19 July 2024. Retrieved 19 July 2024.
  12. ^ "Australians have been hit by a worldwide tech outage. Here's what we know". ABC News. 19 July 2024. Retrieved 19 July 2024.
  13. ^ "Live: Banks, stores, airport reporting issues amid global IT issues". 1 News. 19 July 2024. Retrieved 19 July 2024.
  14. ^ "Wereldwijd problemen door computerstoring, ook Schiphol getroffen". NOS. 19 July 2024. Retrieved 19 July 2024.
  15. ^ Salisbury, Josh (19 July 2024). "Planes grounded, trains disrupted and Sky News off air due to Microsoft tech issue". Evening Standard. Retrieved 19 July 2024.
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