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Mrs. Pacheco
{{Infobox_Company |
Cust. is getting OMP in many channels, bad reception and blurry picture in some others
company_name = Avaya Inc. |
Per TTS sent HIt and told cust. to verify connections; cable was a little bit lose at the back of her TV but she arranged it and problem solved
company_logo = [[Image:Avaya Logo.svg|250px]] |
HTC
company_type = Private |
10:26 PM
company_slogan = |
foundation = 2000|
location_city = {{flagicon|USA}} [[Basking Ridge]], [[NJ]] |
location_country = USA |
industry = [[Telecommunications]] |
key_people = [[Kevin J. Kennedy]] [[CEO]] |
num_employees = 17,500 |
products = Business Telecommunications Equipment |
revenue = $5.279 billion [[USD]] (FY2007) |
homepage = USA [http://www.avaya.com]<br>Korea한국[http://www.avaya.co.kr]<br>UK [http://www.avaya.co.uk]<br>Israel [http://www.avaya.co.il]}}

'''Avaya Inc.''' is a privately held [[telecommunications]] company which specializes in enterprise [[telephony]] and [[call center]] technology. Formerly the Business Communications unit of [[Lucent Technologies]], it was [[Spin-off|spun off]] on October 1, 2000 with 34,000 employees.

Since the spin-off, Avaya has sold its manufacturing and connectivity businesses and acquired several companies to support its current product set - Vista, VPNet. Quintus, Routescience, Nimcat Networks, Spectel, Ubiquity Software and Traverse Networks. Sales through channels have grown from 98% direct to 50% alternative channels.

Avaya has also expanded in Europe through the acquisition of [[Tenovis]] and in Asia through a majority interest in Tata Telecom (now Avaya Global Connect).

It has approximately 17,500 employees as of 2008, 40% of whom are located outside the US. The Avaya global headquarters is located in [[Basking Ridge, New Jersey]]. [[Kevin J. Kennedy]] is the [[CEO]].

Avaya was the official Converged Communication Provider for the [[2006 FIFA World Cup]]. It also provided the communications networks for the [[2002 FIFA World Cup]] and the [[FIFA Women's World Cup]] in 2003.

On October 26, 2007 Avaya was acquired by two private equity firms, [[TPG Capital]] and [[Silver Lake Partners]], for $8.2 billion.<ref>[http://www.informationweek.com/news/showArticle.jhtml?articleID=199901276 Investment Firms Pick Up Avaya For $8.2 Billion]</ref> As a result of this transaction Avaya became a [[privately held company]], no longer traded on any stock market. On November 9, 2007, the firms completed their buy-out and Avaya shareholders received $17.50 per share of owned common stock.

On Sep 14, 2009, Avaya was announced as the winner for the [[Nortel]] Enterprise Division sale. Avaya successfully bid Nortel Enterprise for $900M which effectively recombines root companies [[Nortel_Networks|Northern Electric]] and [[Western Electric]], which were [[Nortel_Networks#Independence_from_Western_Electric |split in 1949]], back into one entity.

==Western Electric roots==
Since Avaya is a company spun off from [[Lucent Technologies]], itself a spinoff of [[American Telephone & Telegraph|AT&T]], Avaya continues to sell and support well-known telephone models for businesses that were made popular in the heyday of the [[Bell System]], including the 2554 wall phone, and the 2500 series desk phone, both popular [[Western Electric]] models.<ref>[http://www.telematicsjournal.com/content/newsfeed/8926.html Avaya Expands Mobile Capabilities]</ref>

Avaya telephone production at the [[Shreveport]] Works, a former Western Electric pay phone plant, ceased in 2001. All of Avaya's telephones are made outside the [[United States|U.S.]] by contract manufacturers such as [[Celestica]].

Much of Avaya's product and customer set today can be traced back to its [[AT&T]] legacy where it formed part of AT&T Network Systems.<ref>[http://www.efytimes.com/efytimes/fullnews.asp?edid=16330 Avaya GlobalConnect In Pact With TCCS]</ref>

== Products ==
* [[Avaya Definity|Definity]]
* A [[call management]] product


New Products acquired from Nortel:
{| class = wikitable
|-
! Telephone Systems
! Telephone sets and terminals
! [[Local area network|LAN]] and [[Metropolitan area network|MAN]] equipment
|-
| Application Server 5200 and [[Nortel Application Server 5300|Application Server 5300 (AS5300)]]
| [[Nortel IP Phone 1140E]]
| Baystack and ERS (Ethernet Routing Switch), managed [[network switches]] for [[Ethernet]]; [[Nortel ERS 8600|ERS-8600]], ERS-8300, ERS-5600, [[Nortel ERS 5500|ERS-5500]], ERS-4500, ERS-2500
|-
| Meridian 1 (SL-1) medium-to-large-scale [[Private branch exchange|PBX]]
|
| [[Metro Ethernet Routing Switch 8600]]
|-
|
|
| [[Nortel Secure Network Access]] (switch and software)
|-
| [[Nortel Communication Servers]], medium-to-large-scale [[Voice over Internet Protocol|VoIP]] PBX Systems; CS2100, CS1500, CS1000
| Nortel IP Phone 1120E
|
|}

{| class = wikitable
|-
! [[Routers]]
! Software
! Other WAN equipment
|-
| Secure Router 1000 Systems; SR1004, SR1002, SR1001S, SR1001
| [[Nortel Visualization Performance & Fault Manager|Visualization Performance & Fault Manager (VPFM)]]
|
|-
| Secure Router 3120
| [[Nortel Enterprise Switch Manager]]
|
|-
| [[Nortel Secure Router 4134|Secure Router 4134]]
| [[Nortel File and Inventory Manager]]
|
|-
| Secure Router 8000 Systems; SR8002, SR8004, SR8008, SR8012
| [[Nortel Multi-link Trunking Manager]]
|
|-
| VPN Routers; 1750, 2700, 2750, 5000
| [[Nortel Multicast Manager]]
|
|-
|
| [[Nortel Speech Server]]
|
|-
|
| [[Nortel Routing Manager]]
|
|-
|
| [[Nortel Security Manager]]
|
|-
|
| [[Nortel VLAN manager]]
|
|-
|
| [[Nortel Unified Communications Management|Unified Communications Management]]
|
|-
|
| [[Agile Communication Environment]]
|
|}


Technologies acquired from Nortel:
* [[Auto Detection Auto Configuration]]
* [[Nortel Auto Unit Replacement|Auto Unit Replacement]]
* [[Nortel FAST Stacking|FAST Stacking]]
* [[Nortel Discovery Protocol]]
* [[Multi-link trunking|MLT]]
* [[Distributed Multi-Link Trunking|DMLT]]
* [[Split multi-link trunking|SMLT]]
* [[Distributed Split Multi-Link Trunking|DSMLT]]
* [[R-SMLT|RSMLT]]
* [[InterSwitch Trunk|IST]]
* [[Nortel Simple Loop Prevention Protocol|Simple Loop Prevention Protocol]]
* [[Provider Backbone Transport|PBT]]
* [[Provider Backbone Bridges| PBB]]
* [[UNIStim]]
* [[VLACP]]

==See also==
* [[Nortel]]
* [[Nortel Government Solutions]]

==References==
{{reflist}}

==External links==
{{commons|Category:Avaya}}
* [http://www.avaya.com/ Avaya USA]
* [http://www.avaya.co.uk/ Avaya UK]

{{AT&T Spinoffs}}

{{Eclipse plugins}}

[[Category:Avaya| ]]
[[Category:Alcatel-Lucent]]
[[Category:Telecommunications companies of the United States]]
[[Category:Companies based in New Jersey]]
[[Category:Telecommunications equipment vendors]]
[[Category:Companies established in 2000]]

[[Category:Private equity portfolio companies]]
[[Category:Silver Lake Partners]]
[[Category:Texas Pacific Group companies]]

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[[he:אוויה (חברה)]]
[[kr:어바이어]]
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[[ja:アバイア]]
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Revision as of 04:28, 24 November 2009

Mrs. Pacheco Cust. is getting OMP in many channels, bad reception and blurry picture in some others Per TTS sent HIt and told cust. to verify connections; cable was a little bit lose at the back of her TV but she arranged it and problem solved HTC 10:26 PM

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