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== Dubbing center ==
== Dubbing center ==
StarTimes established its translation & dubbing center in 2011. This center, which has 10,000 hours’ output capacity, dubs in 8 languages, Chinese, English, French, Portuguese, Swahili, Hausa, Yoruba and Luganda.
StarTimes established its translation and dubbing center in 2011. This center, which has 10,000 hours’ output capacity, dubs in eight languages: Chinese, English, French, Portuguese, Swahili, Hausa, Yoruba and Luganda.


In 2016, StarTimes held a Swahili dubbing competition, Star TV Drama Dubbing Contest, in Tanzania. Winners were offered a job in StarTimes' Beijing dubbing center.[http://www.telegraph.co.uk/news/world/china-watch/culture/chinese-tv-drama-swahili-dubbing/]
In 2016, StarTimes held a Swahili dubbing competition, Star TV Drama Dubbing Contest, in Tanzania. Winners were offered jobs in StarTimes' Beijing dubbing center.[http://www.telegraph.co.uk/news/world/china-watch/culture/chinese-tv-drama-swahili-dubbing/]


== Customer service ==
== Customer service ==

Revision as of 05:50, 14 July 2017

StarTimes is a Chinese multinational media company with strong presence in Africa.

StarTimes
Native name
四达时代
Company typePrivate
IndustryInformation and communications technology
Founded1988
FounderPang Xinxing
Headquarters
Products
Number of employees
5,000
Websitestartimestv.com

StarTimes offers digital terrestrial television and satellite television services to consumers. StarTimes also provides digital television technologies to countries and television broadcasting industries which are switching from analog to digital television. StarTimes is today a leading digital TV-operator across Sub-Saharan Africa.[1] StarTimes' arrival on African market disrupted traditional model of TV industry by making Pay TV affordable to every family and not only to the upper class. As of May 2017, StarTimes operates in 30 countries and serves 10 million subscribers.[2]

History

StarTimes Group was founded in 1988 by Chinese engineer Pang Xinxing.[3]

In 2002, StarTimes began to expand its business to Africa, and has since been working closely with African governments to jointly promote digitization.

In 2007, StarTimes received the first digital TV operator license issued by Rwanda.[4] Since, StarTimes has established subsidiaries in 30 African countries including Nigeria, Kenya, Tanzania, South Africa, Uganda, Democratic Republic of the Congo, Ivory Coast, Mozambique, Madagascar, and the Republic of Central Africa. 

In 2009, StarTimes and the Tanzania Public Service Broadcaster formed a joint venture to roll out Digital Migration.[5] On June 17, 2015, Tanzania's government gave StarTimes a certificate of appreciation “For invaluable contribution to the success of migration from analogue to digital television broadcasting”.[6]

In February 2016, StarTimes was awarded a DTH License in Ivory Coast.[7] Operation began in October 2016.[8]

On November 23, 2016, StarTimes was one of the three companies selected by Pakistan Electronic Media Regulatory Authority (PEMRA) to establish and operate DTH distribution services in Pakistan for a term of 15 years.[9]

African Digital TV Development Seminar

In 2011, StarTimes hosted the First African Digital TV Development Seminar. The seminar, which has been held for seventh consecutive years, is an important platform for African countries to discuss how to realize the digital migration in the Africa.

At the latest forum in May 2017, over 400 delegates from 46 African and Asian countries were present at the seminar, including more than 30 ministers of information and communication from African countries, like Nigeria, Central Africa Republic, Chad, Guinea, Liberia, Malawi, Zambia, DRC Congo and Ethiopia.[10]

Sports broadcasting

Sport, and especially football, are StarTimes' content priority. That is the reason why StarTimes appointed world football legend Nwankwo Kanu as its brand ambassador for Africa.[11]

In 2015, StarTimes a signed an exclusive broadcasting contract with the Bundesliga for five successive years in all Sub-Saharan countries. StarTimes became Bundesliga partner in Africa.[12] This resulted in StarTimes and DFL Deutsche Fussball Liga organizing StarTimes-Bundesliga Legends Tour where Bundesliga icons visit African countries "to interact with African football fans and to promote the German football league as well as its official broadcaster in Sub-Saharan Africa, StarTimes". In December 2015, two of Africa's most talented former players, Austin Jay-Jay Okocha and Sunday Oliseh, visited Nigeria, Ghana and Kenya.[13]

In 2015, StarTimes got the wide rights to televise French Ligue 1 and Italian Serie A for all Sub-Saharan countries.[14]

In July 2015, Startimes signed an exclusive broadcasting contract for the International Champions Cup (ICC) for the duration of five years.[15]

In June 2016, StarTimes also signed an exclusive broadcasting contract with the Chinese Super League for three successive years in Sub-Saharan Africa.[16]

In November 2016, StarTimes Group signed a ground-breaking media agreement with Ghana Football Association, vowing to promote the Ghana Premier League in Sub-Saharan Africa and the infrastructural development of the game in the West African country during the coming decade.[17]

In April 2017, StarTimes secured media rights for 2018 FIFA World Cup in Russia, as well as all the other 2017-2018 FIFA events in all 42 territories of Sub-Saharan Africa (except for the World Cup 2018 and the FIFA Confederations Cup Russia 2017 in South Africa).[18] StarTimes also signed a partnership with Ivoirian football club ASEC Mimosas.[19]

CSR

Ebola epidemic

During Ebola crisis in 2014, StarTimes launched several operations in Guinea and Nigeria to raise awareness among local population. In Guinea, StarTimes made a video, which was broadcast on national television, about Ebola Virus and precautionary measures to take, and distributed sanitation materials to the local communities.[20][21] In Nigeria, StarTimes produced different educational materials and distributed gloves and masks as well as putting this Ebola prevention info on its website and Facebook account.[22]

StarTimes-UNAIDS cooperation

On May 12, 2017, the Joint United Nations Programme on HIV/AIDS, or UNAIDS, and StarTimes signed a memorandum of cooperation. This agreement officialized a cooperation which started a year before “to reduce the impact of HIV across Africa by disseminating messages to the general public to increase awareness of HIV and UNAIDS’ work and reduce stigma and discrimination of people living with HIV and populations affected by HIV”. The first concrete action of this cooperation was realized for the World Aids Day on December 1, 2016, StarTimes broadcast UNAIDS HIV prevention videos across their African networks in English and French from World Aids Day until the end of the year.[23]

Products

Digital TV Set

StarTimes launched in 2016 a digital TV set supporting signal inputs of both terrestrial TV (DTT) and satellite TV (DTH) without a decoder. The TV set is available in HD (32 inches) and Full HD (42 inches).[24] As Africa is going through digital television migration, StarTimes digital TV set was designed to help families to complete the last step of the transition by giving them an "all-in-one" device to fully enjoy benefits of digital television.

Decoders

StarTimes developed 2-in-1 combo decoders or Dual Mode Decoders which can support both terrestrial TV (DTT) service and satellite TV (DTH) service.[25]

Projector TV & Solar TV System

StarTimes Projector TV can project a more than 120 inches picture screen to a wall.It is using DLP technology and LED light source with high brightness and low power. External devices like DVD players, decoders as well as computers can be connected.[26]

StarTimes Solar TV System is a low power TV Projector, which can receive the digital TV directly from satellite and work with only a 50W solar power battery. It provides 5-6 hours TV play back in night. A newer version called S2 incorporates built-in games, a music player or the possibility to install applications.

Phones

StarTimes produces a series of smartphones: Planet Note, Faith, Solar Note, Solar Mini and Nova 5. They all run on Android and Planet Note is StarTimes high-end smartphone.[27]

Channels

Startimes's platform proposes over 480 channels and broadcasts in nearly ten languages including Swahili, Hausa, Yoruba, English and French among others.[28] StarTimes also owns and operate 34 channels. [29]

Dubbing center

StarTimes established its translation and dubbing center in 2011. This center, which has 10,000 hours’ output capacity, dubs in eight languages: Chinese, English, French, Portuguese, Swahili, Hausa, Yoruba and Luganda.

In 2016, StarTimes held a Swahili dubbing competition, Star TV Drama Dubbing Contest, in Tanzania. Winners were offered jobs in StarTimes' Beijing dubbing center.[30]

Customer service

StarTimes customer service is based on two components which did not exist before in Africa TV industry: call centers and door-to-door service. Call centers are available 24 hours a day to offer after-sales services to customers. These services are supported by a door-to-door service of StarTimes staff going directly to customers' home.