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I wanted to clarify that customer experience regarding WebWatcher is not reflective of the rating by PC Magazine. Read the reviews below the page and see.
m Undid revision 801433941 by 107.147.67.152 (talk) This is conjecture and opinion of the writer. This article already links to the PC Mag article in question.
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| accessdate = May 2, 2014}}</ref>
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It is surprising that PC Magazine would give Webwatcher such a high rating considering the reviews on their website regarding their experience using the software. Read the reviews at the bottom of the rating page and you will discover that WebWatcher is a very poor performing software that also has very poor customer service.[https://www.pcmag.com/article2/0,2817,2385748,00.asp] https://www.pcmag.com/article2/0,2817,2385748,00.asp


== References ==
== References ==

Revision as of 20:57, 17 November 2017

34°3′28.2″N 118°23′51″W / 34.057833°N 118.39750°W / 34.057833; -118.39750

WebWatcher
Developer(s)Awareness Technologies
Stable release
8.2.37.1168 (PC)[1]

2.0.27.142 (MAC)[2] 3.6 (Android)

Operating system
TypeComputer monitoring
LicenseProprietary commercial software
Websitewww.webwatcher.com

WebWatcher is a proprietary licensed computer and mobile device monitoring software developed by Awareness Technologies.[3] WebWatcher is compatible with iOS, Android, Windows, and macOS operating systems. WebWatcher Mobile records text messages, call logs, web history, photos, and GPS. WebWatcher for PC and Mac features include email & Instant Message monitoring, keystroke logging, web content filtering and monitoring, and screenshot monitoring.[4]

History

WebWatcher was developed in 2002 initially for uses of counter-terrorism for Windows PCs.[5] The software is now used by parents to monitor their children's online activities.[6] In 2010, a version of the software was released for BlackBerry and Android devices. In 2012, WebWatcher for Mac was released. WebWatcher for iOS was released in 2014.

Features

WebWatcher utilizes a client-server architecture which monitors and records user activity on the client machine. After data is recorded, it is then encrypted and transmitted through a secure SSL connection to a remote server. The user can then login to a website portal to view this recorded data.[7] This process allows a customer to view the recorded data remotely. WebWatcher also offers a 7-day Free Trial for Windows, Mac, Android and iOS platforms.

WebWatcher for PC WebWatcher for Mac WebWatcher for Android WebWatcher for BlackBerry WebWatcher for iPhone
Websites Visited Yes Yes Yes Yes
Website Searches Yes Yes Yes Yes
Block Websites Yes Yes
Emails Sent & Received Yes Yes Yes
Instant Messages Sent & Received Yes Yes
Screenshot Monitoring Yes Yes
SMS Text Messages Yes Yes Yes
Call History Yes Yes Yes
Photos Taken Yes Yes Yes
Device Geolocation Yes Yes Yes Yes Yes

Reception and Criticism

WebWatcher received the PC Magazine editors’ choice award in a 2011 review of Parental Control & Monitoring software. In the article, WebWatcher was referred to as "Heavy-handed" saying: "if you find it necessary to track a child who's engaging in risky activities, WebWatcher will record every detail and even send you instant notification when it encounters certain words."[3] Also, About.com readers named WebWatcher as the “Best Internet Safety Tool” as part of its 2011 Readers’ Choice Awards.[8]

Critics have noted that since the software runs stealth on a device, there is an opportunity for the software to be installed illegally. To mitigate this issue, WebWatcher requires administrator credentials to be installed on a device.[9]

References

  1. ^ "WebWatcher Downloads". Retrieved 1 May 2014.
  2. ^ "CNET WebWatcher for Mac". Retrieved 1 May 2014.
  3. ^ a b Rubenking, Neil. "WebWatcher Review & Rating". pcmag.com. Retrieved April 19, 2014.
  4. ^ Norbury, Keith. "The case against Big Brother at work". theglobeandmail.com. Retrieved April 19, 2014.
  5. ^ Cohan, Peter. "Awareness Technologies Spies on Workers, Teens". Forbes.com. Retrieved 19 April 2014.
  6. ^ "4 services for monitoring your kid's online activities". dailynews.com. Retrieved May 1, 2014.
  7. ^ "webwatcher.com". Retrieved 2 May 2014.
  8. ^ "WebWatcher Named 'Best Internet Safety Tool' by About.com Readers". Retrieved April 19, 2014.
  9. ^ Rogers, Kate. "NSA-Style Surveillance for Parents Looking to Monitor their Kids". Retrieved May 2, 2014.