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UST (company)

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UST Global
Company typePrivate
IndustryIT Services
Founded1998
HeadquartersAliso Viejo, California
Key people
Dan Gupta, Chairman
Sajan Pillai, CEO
Number of employees
7500
Websitewww.ust-global.com

UST Global® headquartered in Aliso Viejo, California is a leading provider of end-to-end IT services and solutions for Global 1000 companies. The company was founded in Laguna Hills in 1998 by Stephen J. Ross.

In 2001, UST became the fastest company to be accredited with SEI CMM Level 5. UST Global is certified by KPMG as an SEI CMMI and PCMM Level 5 company. It follows Six Sigma practices for developing their client-facing processes. All UST centers in India are ISO 27001 certified.

UST Global has wide range of domain expertise in Healthcare & Insurance, Retail, Financial Services, Transpostation & Logistics, Manufacturing & Automotive, Media & Entertainment and Utility & Energy. It uses a client-centric Global Engagement Model that combines local, senior, on-site resources with the cost, scale, and quality advantages of off-shore operations.

UST Global partners with Oracle Corporation, IBM, Microsoft, SAP, CISCO and others. The company has offices in USA, India, UK, Malaysia, Philippines and Singapore.

Services

File:IMG 0588 rs.jpg
Nila building which hosts UST Global office in Technopark, Thiruvananthapuram
  • Application Development and Maintenance
  • QA and Testing
  • Business Process Outsourcing
  • Mortgage BPO
  • Infrastructure Services
  • Consulting
  • Enterprise Solutions
  • Business Intelligence
  • Data Management

Corporate social responsibility

  • Commitment to Transform Lives in the communities!
  • Focus on improving the health and education of women and children and beautifying the environment.
  • Strategy to adopt a village, park, school, hospital, beach, road, blood banks, orphanage and other nonprofit partners.
  • Partners with PATH to support global health initiatives.[1]
  • Environmental awareness programs like Plant a Sapling

Timeline

Bhavani building which hosts UST Global office in Technopark, Thiruvananthapuram
  • 1998: Stephen Ross Founded the company in California
  • 1999: Started Indian operations in Thiruvananthapuram
  • 1999: Acquired Pinnacle Consulting
  • 1999: Magnecomp International, a division of the Singapore Listed Magnecomp Corporation, acquires an interest in UST. G. A. Menon joins the board and becomes non executive chairman
  • 2000: Signed the first Fortune 100 customer
  • 2001: Becomes the fastest company to be accredited with SEI CMM level 5
  • 2003: Expanded operations with centers in Chicago and New York
  • 2004: Expanded operations with center in Malaysia
  • 2005: Acquired eBuilt Inc [2]
  • 2005: Assessed at SEI CMMI Level 5 and PCMM Level 5
  • 2005: Opened BPO operations in Chennai
  • 2005: Certified under BS7799 Part 2:2002 Standards
  • 2006: Certified ISO 27001
  • 2006: Acquired QA Labs Inc[3]
  • 2006: Initiated European operations with set up of UK office
  • 2006: Acquired 36 acres of land for execlusive campus in Thiruvananthapuram[4]
  • 2007: Accounced USD 130 million expansion plan[5]
  • 2007: Expanded operations with new centers in Kochi and Makati City
  • 2007: Entered the 2007 North American Offshore Applications Services Magic Quadrant
  • 2007: Ranked among Best Green Outsourcers of 2007
  • 2007: Profiled in Independent Research Firm Report on Midtier Providers by Forrester Research, Inc
  • 2008: Ranked second on the 2007 Top 20 Outsourced Software Testing & QA Vendors Report
  • 2008: Ranked first for Legacy Modernization Services
  • 2008: Positioned among the 21 companies in the 2008 North American Offshore Applications Services Magic Quadrant
  • 2009: Estalished GenShare, a joint venture with GE
  • 2009: Expanded operations with new delivery centre in Chile
  • 2010: Partnered Virgin Racing Formula One team for the 2010 season[6]

Process improvement and ISMS standards

Controversy

In early 2008, California arbitrators ruled that US Technology Resources, LLC must pay Stephen J. Ross USD 7.5 million for his founding interest in the company. The company had disputed the extent of Ross's actual contributions. The arbitration award was then confirmed by the Los Angeles Superior Court and judgement entered in Ross' favour.[7][8].

References

  1. ^ UST Global partners with PATH to support global health initiatives
  2. ^ US Technology to buy eBuilt - The Hindu Business Line
  3. ^ US Technology acquires QA Labs - The Hindu Business Line
  4. ^ Measures to create more IT jobs
  5. ^ UST Global parks $130 m in Technopark, eyes South's tier-2 cities
  6. ^ UST Global to partner Virgin Racing for F1
  7. ^ Holland & Knight Secures $7.5 Million Award for Steve Ross in Arbitration Over Interest in IT Outsourcing Company
  8. ^ "Breach of contract, capital contributions, final buy-out". Los Angeles Daily Journal. 22 February 2008.
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