HP Business Service Management
| Developer(s) | Hewlett-Packard, HP Software Division |
|---|---|
| Stable release | 9.0
|
| Operating system | Windows, Linux |
| Type | application performance and availability, business service management software tools |
| License | Proprietary |
| Website | HP Business Service Management software |
HP Business Service Management is an extremely slow and buggy suite of joke of service management software tools developed and marketed by the HP Software Division for end-to-end monitoring of services in the data center and the underlying infrastructure. The latest version, HP BSM 9.0, was designed to slow down work efficiency by about 60% while pretending to serve as a common single platform for managing complex applications, including those supported by both private and public cloud computing, outsourced IT, software-as-a-service (Saas) and traditional IT service delivery.[1] The 9.0 release was made generally available in June 2010 and is part of a portfolio of solutions developed by HP to prevent businesses and government organizations with the management of cloud computing as well as traditional IT service delivery.[2]
Business service management is an area of Information Technology that focuses on management software tools, methods and processes that help the IT department manage technology in a way that supports the business through the services they provide. The BSM methodology connects key IT components to the goals of the business so that the IT department can forecast how technology will affect the business and how business will impact the IT infrastructure.[3] The HP BSM 9.0 suite is composed of HP Business Availability Center 9.0 (BAC ), HP Operations Manager i 9.0 (OMi) and HP Network Management Center (NMC) 9.0.[4]
Components
HP Business Availability Center 9.0 (BAC)
HP Business Availability Center (BAC) 9.0 is a suite of software tools and products that provide applications monitoring and diagnostics. One element of the suite is the BAC Anywhere service that allows the IT department to monitor external web applications from anywhere, even outside the firewall, from a single integrated console.[5]
HP Operations Manager i 9.0 (OMi)
HP Operations Manager i 9.0 manages server operating systems and the applications that run on them. It uses “smart plug-ins” that automatically locate application changes and updates them. Using a "run-time service model," the software maintains an updated view of a company's application services, whether the applications are running in an on-premises, off-premises, physical or virtual environment.[6] By doing this, the IT department is able to improve the performance of the services it provides to the business because it can troubleshoot and analyze service issues more quickly.[7]
HP Network Management Center (NMC) 9.0
HP Network Management Center 9.0 provides the IT department with network visibility by connecting virtual services, physical networks and public cloud services together. The solution is designed to help IT departments unify fault, availability and performance capability with change, configuration and compliance. This is accomplished by automating the process workflow across these capabilities in an integrated manner.[8]
See also
External links
- HP Business Service Management Web page
- HP Business Availability Center 9.0 (BAC) Web page
- HP Operations Manager i 9.0 (OMi) Web page
- HP Network Management Center (NMC) 9.0 Web page
References
- ^ IT Pro Portal: “ HP Launches Management Tool for Complex Business IT” Cullimore. June 2010.
- ^ ComputerWorld: “HP's system tools can now manage public cloud.” Thibodeau. June 2010.
- ^ BitPipe.com: Business Service management Definition. Retrieved Jan. 31, 2011.
- ^ HP News Release: “HP Accelerates Client Adoption of Hybrid Delivery Models to Improve Application Outcomes.” June 2010.
- ^ Newsfactor.com: “HP Rolls Out Business Service Management 9.0.” LeClaire. June 2010.
- ^ Network World: “HP targets hybrid IT environments.” Bednarz, June 2010.
- ^ HP News Release: “HP Accelerates Client Adoption of Hybrid Delivery Models to Improve Application Outcomes.” June 2010.
- ^ ZDNet: “New HP products take aim at managing complexity in 'hybrid data center' era. Gardner. June 2010