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TPx Communications

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TPx Communications
Company typePrivately Held
IndustryManaged Services
Founded1998
FounderDavid Glickman
Headquarters515 S. Flower St., Los Angeles 90071
United States
Area served
Nationwide
Key people
Dick Jalkut (CEO)
ProductsUnified Communications, managed IT services, voice services, colocation, voice over IP services (VoIP), data networking services, business continuity, cloud, fixed wireless, datacenters, local and long distance, business lines, MPLS, SIP services, cloud services
ServicesUnified communications, managed IT services,voice, data, business continuity, networking, mobile, cloud, colocation, data security
Websitetelepacific.com

TPx Communications (formerly TelePacific Communications) (also known as U.S. TelePacific)[1] is a privately held provider of managed services including unified communications, managed IT services, connectivity (telecommunication, internet connectivity) cloud and business continuity services.[2] TelePacific Communications offers voice services, local and long distance phone services, Internet access, UCx hosted communications, private networking, data colocation, voice over IP applications, MPLS, fixed wireless services, integrated and other data services, cloud computing, software as a service, business continuity, security and other telecom and IT services for, small, medium and enterprise businesses, including nonprofit organizations and government customers. The company maintains offices nationwide, delivering services for multilocation customers with offices anywhere in the United States.

Company background

Founded in 1998 by David Glickman, TelePacific Communications is headquartered in Los Angeles. It operates from more than 50 regional offices , including Las Vegas, Los Angeles, Orange County, Sacramento, San Diego, Waltham, New York City, Manchester, Portland, Corpus Christi, Dallas, Houston and San Antonio.[3]. They changed their name to TPx in April of 2017.

U.S. TelePacific Corp. operates as a subsidiary of U.S. TelePacific Holdings Corp. U.S. Currently, investors in the company are led by Clarity Partners and Investcorp.

TelePacific is currently headed by Dick Jalkut, former CEO and Chairman of Regional Bell Holding Company (RHC) NYNEX Telephone.[4] Other key executives include Timothy J. Medina, Chief Financial Officer, Josephine Young, Chief Information Officer, Rob Madore, Senior Vice President of Operations, Administration and Facilities, Ken Bisnoff, Senior Vice President of Strategic Opportunities, Michael James, Senior Vice President of Customer Experience, Russ Shipley, Senior Vice President of Wholesale and Network Services, David Zahn, Senior Vice President of Marketing, Brad Mitchell, President of TelePacific Texas and Sean Dandley, President of DSCI. Notable members of the Board include Pete Wilson, former governor of California.[5]

Services

TelePacific Communications offers a range of services to businesses and to other carriers on a wholesale basis. These services include:[6]

  • Unified communications, Managed IT services, Microsoft Office 365
  • Connectivity, including SD-WAN, access-agnostic Ethernet Ecosystem, Fixed Wireless, fiber, copper, MPLS, VPL. EPL and more.
  • Cloud solutions, including hosted PBX, colocation, hosted Exchange and hosted Sharepoint and hosted Lync.
  • Continuity and security, including business continuity and managed security service.
  • Mobile phones, smart devices and blackberries, and business mobility.

Recent acquisitions

TelePacific Communications expanded its markets, customer base, and service portfolio by acquiring a number of communications companies.

In September 2016, TelePacific acquired leading managed services provider DSCI, gaining award-winning unified communications and managed IT services products and capabilities. With the addition of DSCI's Northeastern presence and customer base, TelePacific accelerated its transition from a regional to national managed services provider. Key DSCI products include UCx and ITx.[7]

In August 2010, TelePacific purchased Sacramento-based 01 Communications Inc's retail customer business as well as its downtown Sacramento data center.[8] With the acquisition of 01 Communications, TelePacific gained 50 new employees, an additional 1,000 business customers and enhanced IP assets in California, as well as 01's data center. The purchase increased TelePacific's total footprint to 1.18 million access lines, serving about 38,000 business and wholesale customers in California and Nevada.[9]

In December 2010, TelePacific announced the purchase of Covad Wireless, also known as NextWeb, Inc., from MegaPath, allowing TelePacific to offer more services to enterprise customers in California and Nevada.[10][11] With the acquisition of Covad Wireless, TelePacific was able to provide customers with more choices of high-bandwidth data products, having symmetrical uploads, retain a maximum download speed of 100 Mbit/s, special event Internet access and new redundancy options.[12] More specifically, through this acquisition, "TelePacific [gained control of] WiMAX-featured wireless broadband network, a licensed microwave backhaul network, and a high bandwidth wireless network operating in licensed LMDS spectrum. The new network assets [complemented] TelePacific's existing footprint and [allowed] the company to broaden its product offerings.."[13]

TelePacific Communications announced plans to acquire Orange County Internet Xchange in May 2011 and finalized the acquisition in June 2011. This acquisition gave TelePacific an extra 10,000-square-foot (930 m2) SAS 70 Type II certified data center, located in Santa Ana, California.[14] TelePacific also announced plans to expand the OCiX facility to 18,000 square feet (1,700 m2) to accommodate current customers with more private meeting space and storage space. The acquisition also helped OCiX customers consolidate their voice and data services with one provider.[15]

TelePacific also announced the acquisition of Tel West in Texas in June 2011, which expanded TelePacific's footprint into Texas. Tel West brought TelePacific about 3,400 Small and Medium Business (SMB) customers across Texas, as well as a service portfolio of high speed Internet and other telecommunications services, including nationwide capabilities.[16] Enterprise customers and governments gained by TelePacific through this acquisition spanned across six major metropolitan areas in Texas, including Dallas, Austin, San Antonio, Houston, Fort Worth, and Corpus Christi.[17] Assets purchased from Tel West included nationwide PCI compliant MPLS/OC-192 backbone, cloud-based security services, managed network services, and a hosted PBX platform.[18]

Sales Organization

TelePacific distributes and sells its services through a mix of independent sales channels: midmarket (direct), wholesale, and indirect. The direct and indirect channels report to Ken Bisnoff. The wholesale channel reports to Russ Shipley. The company's top performing indirect sales agencies in 2015 included Sandler Partners, Top Speed Data Communications, Bridgepointe Technologies, World Telecom Group, Intelisys, PSI Networks, Datatel Solutions, Network Consulting Group, Telecom Brokers Solutions and Telarus.[19]

Awards and recognition

  • 2009 TelePacific Communications Justin Chris-Tensen selected as finalist for Phone+ Channel Executive of the Year[20]
  • 2/2009 Telecom Association’s Carrier’s Choice Award for Best CLEC/LEC[21]
  • 2/2009 Telecom Association’s Recognition for Best Integrated Service[22]
  • 2/2011 TelePacific Communications Receives Internet Telephony Magazine's Thirteenth Annual Product of the Year Award[23]
  • 5/2011 TelePacific Receives 2011 Next Generation Network Leadership Award from NGN Magazine[24]
  • 8/2011 TelePacific Communications named one of Inc Magazine's "Fastest Growing Private Companies in America."[25] TelePacific Communications earned this award six times, from 2007 to 2012.[26]
  • 4/2012 TelePacific Communications Earns 2011 INTERNET TELEPHONY Product of the Year Award [27]
  • 3/2012 TelePacific's Bisnoff Voted Channel Partners Channel Executive of the Year Finalist [28]
  • 1/2013 TelePacific Communications Earns 2012 INTERNET TELEPHONY Product of the Year Award [29]
  • 4/2013 Telecom Association Names TelePacific Top Regional CLEC, MPLS Provider [30]
  • 6/2013 TelePacific Communications Named to DiversityBusiness.com’s “Top Businesses” - 2013 [31]
  • 10/2014 TelePacific’s Hosted PBX Tapped for 2014 INTERNET TELEPHONY Excellence Award [32]
  • 12/2014 TelePacific Awarded 2014 Unified Communications TMC Labs Innovation Award for Fixed Wireless Connectivity Solution [33]
  • 6/2015 CIOReview Selects TelePacific Communications for 20 Most Promising Unified Communications Solution Providers 2015 [34]
  • 9/2015 TelePacific’s OneAir Fixed Wireless™ Awarded a 2015 INTERNET TELEPHONY Excellence Award [35]
  • 6/2016 TelePacific's DSCI earns TMC Product of the Year for UCx.[36]

See also

References

  1. ^ Yahoo! Business Profiles Retrieved August 12, 2011
  2. ^ [1] TelePacific. Retrieved November 15, 2015
  3. ^ "TelePacific Communications | Connect, Cloud and Continuity". www.telepacific.com. Retrieved 2016-09-19.
  4. ^ "US TelePacific Corporation" NPRG's Service Provider Research. Retrieved August 12, 2011
  5. ^ "TelePacific Communications | Connect, Cloud and Continuity". www.telepacific.com. Retrieved 2016-09-19.
  6. ^ TelePacific Business Solutions TelePacific. Retrieved November 2, 2015
  7. ^ "PR Web".
  8. ^ Anderson, Mark (August 2, 2010) "01 Communications sells retail business to TelePacific" Sacramento Business Journal. Retrieved August 16, 2011
  9. ^ Buckley, Sean (October 4, 2010) "TelePacific's 01 Communications acquisition strengthens its SMB service ties" Fierce Telecom. Retrieved August 16, 2011.
  10. ^ Powell, Rob (December 23, 2010) "TelePacific Purchases Covad Wireless" TeleCom Ramblings. Retrieved August 12, 2011
  11. ^ Buckley, Sean (April 4, 2011) "TelePacific finishes acquisition of Covad's wireless unit" Fierce Telecom. Retrieved August 12, 2011
  12. ^ Azuri, Calvin (April 4, 2011) "TelePacific Communications Acquires Covad Wireless" Mobility Techzone. Retrieved August 16, 2011
  13. ^ (April 4, 2011) "TelePacific Communications Completes Acquisition of Fixed Wireless Internet Service Provider Covad Wireless" The Street. Retrieved August 16, 2011
  14. ^ (May 5, 2011) "TelePacific Communications to Acquire Orange County Internet Xchange" PR Newswire Press Release. Retrieved August 11, 2011
  15. ^ Shanbhag, Jyothi (June 3, 2011) "TelePacific Communications Acquires Orange County Internet Xchange" Financial Tech Spotlight. Retrieved August 16, 2011
  16. ^ Berndtson, Chad (June 28, 2011) "competitive local exchange carrier TelePacific Continues Acquisition Spree With Tel West" CRN.com. Retrieved August 12, 2011
  17. ^ Speir, Marc (June 28, 2011) "TelePacific Communications to acquire Tel West" RCR Wireless Austin. Retrieved August 16, 2011
  18. ^ Buckley, Sean (June 29, 2011) "TelePacific establishes Texas market presence via Tel West acquisition" Fierce Telecom. Retrieved August 16, 2011
  19. ^ TelePacific Facebook Page Posted March 13, 2015
  20. ^ (January 26, 2009) "Justin Chris-Tensen Voted Finalist for PHONE+ Channel Executive of the Year" Press Release. Retrieved August 16, 2011
  21. ^ Baldwin, Dan (2009) "2009 TA 'Member's Choice' Award Winners in Alpha Order" Telecom Association. Retrieved August 16, 2011
  22. ^ Baldwin, Dan (2009) "2009 TA 'Member's Choice' Award Winners in Alpha Order" Telecom Association. Retrieved August 16, 2011
  23. ^ (February 8, 2011) "TelePacific Communications Receives INTERNET TELEPHONY® Magazine's Thirteenth Annual Product of the Year Award" PR Newswire. Press Release. Retrieved August 16, 2011
  24. ^ (May 10, 2011) "TelePacific Receives 2011 NGN Leadership Award from NGN Magazine" PR Newswire. Press Release. Retrieved August 16, 2011
  25. ^ (2011) "2011 Inc. 5000 companies operating in the Telecommunications industry" Inc. Magazine. Retrieved August 24, 2011
  26. ^ (2012) "Company Profile: TelePacific Communications" Inc. Magazine. Retrieved November 3, 2015
  27. ^ "TelePacific Communications Earns 2011 INTERNET TELEPHONY Product of the Year Award "Press Release. Retrieved November 3, 2015
  28. ^ "TelePacific's Bisnoff Voted Channel Partners Channel Executive of the Year Finalist " Press Release. Retrieved November 3, 2015
  29. ^ "TelePacific Communications Earns 2012 INTERNET TELEPHONY Product of the Year Award" PRWeb. Press Release. Retrieved November 3, 2015
  30. ^ "Telecom Association Names TelePacific Top Regional CLEC, MPLS Provider" Press Release. Retrieved November 3, 2015.
  31. ^ "TelePacific Communications Named to DiversityBusiness.com’s 'Top Businesses' - 2013" PRWeb. Press Release. Retrieved November 3, 2015
  32. ^ "TelePacific’s Hosted PBX Tapped for 2014 INTERNET TELEPHONY Excellence Award" PRWeb. Press Release. Retrieved November 3, 2015
  33. ^ [2] " TelePacific Awarded 2014 Unified Communications TMC Labs Innovation Award for Fixed Wireless Connectivity Solution" ] PRWeb. Press Release. Retrieved November 3, 2015
  34. ^ "CIOReview Selects TelePacific Communications for 20 Most Promising Unified Communications Solution Providers" PRWeb. Press Release. Retrieved November 3, 2015
  35. ^ http://www.prweb.com/releases/telepacific/oneair-fixed-wireless/prweb12937883.htm "TelePacific’s OneAir Fixed Wireless™ Awarded a 2015 INTERNET TELEPHONY Excellence Award"] PRWeb. Press Release. Retrieved November 3, 2015
  36. ^ "DSCI's UCx is Selected as "Unified Communications Product of the Year" - DSCI". Retrieved 2016-09-19.