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Intelcom

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Intelcom Express (also known as Intelcom Courier Canada Inc.) is a Canadian courier company headquartered in Montreal, Quebec.

Intelcom Express
Company typePrivately held company
IndustryCourier
Founded1986 in Montreal, Quebec, Canada
FounderDaniel Hudon, LL.B
Headquarters,
Number of locations
9 offices across Canada (2017)
Areas served
Canada, United States
Key people
TBC
ProductsCourier express services
Express mail delivery
OwnerJean-Sébastien Joly
Number of employees
200
SubsidiariesLe Livreur Plus inc., Eco Plus inc.
Websitewww.intelcomexpress.com

History

Founded in 1986 by Daniel Hudon, LL.B, create the company as a same-day delivery service for businesses.

In 2000, Canada Post buys 50% of Intelcom Express’ shares.[1] The process was controversial, as the company had ties to the Liberal Party of Canada. Critics questioned the fairness of the decision-making process at Canada Post.[2] These shares were repurchased by Intelcom Express in 2007.[3]

In 2012, Intelcom Express enters the pharmaceutical delivery business with the purchase of Le Livreur Plus inc. and Eco Plus inc. services for the province of Quebec. Intelcom Express now works with Jean Coutu, Pharmaprix, Brunet, Familiprix, Uniprix, and many other independent pharmacies in home-delivering prescription drugs to customers.[citation needed]

In 2014, Intelcom Express develops a business relationship with Outerwall for its coin-cashing machines. [citation needed]

In 2015, Jean-Sébastien Joly becomes the new CEO of Intelcom Express[4][5]. The company secures an investment from the Business Development Bank of Canada[6][7] and the Caisse de dépôt et placement du Québec.

In late 2017, the company faced criticism for their practice of delivering packages in unsafe areas, leading to package theft. Radio-Canada's consumer program, La Facture, broadcasted a segment on Intelcom Express delivery practices in November 2017.[8][9] The following month, Radio Canada International wrote about Christmas gift thieves and featured Intelcom Express delivery problems in condominums.[10]

References

  1. ^ "Les sociétés d'État et autres sociétés dans lesquelles le Canada détient des intérêts 2001" (PDF). Treasury Board of Canada Secratariat. Retrieved January 2, 2018.
  2. ^ "Canada Post backs courier with links to Liberals". The Globe and Mail. Retrieved February 13, 2018.
  3. ^ "Bâtissons l'avenir ensemble Rapport annuel 2007" (PDF). Canada Post. Retrieved January 2, 2018.
  4. ^ "Nouveau PDG chez Intelcom Express". Fondation Chefs d'entreprises. Retrieved January 5, 2018.
  5. ^ "De bonne source: Richard Blanchet, pdg, STIQ". Les Affaires. Retrieved January 5, 2018.
  6. ^ "BDC commits $900 million to invest in business transitions". Business Development Bank of Canada. Retrieved January 2, 2018.
  7. ^ "Intelcom Courrier Canada Inc". Business Development Bank of Canada. Retrieved January 16, 2018.
  8. ^ "Amazon a des problèmes de livraison". Radio-Canada. Retrieved February 13, 2018.
  9. ^ ICI.Radio-Canada.ca, Zone Société -. "Les problèmes de livraison d'Amazon". Radio-Canada.ca (in Canadian French). Retrieved 2018-04-20.
  10. ^ "Vols de cadeaux de Noël au moment de la livraison". Radio-Canada International. Retrieved February 13, 2018.