Intelius: Difference between revisions

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Stop vandelizing the page with personal blog information that's written by a competitor. Do you get paid by them to do this.
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;Employer background checks
;Employer background checks
On [[December 5]], [[2006]], Intelius enlarged its employment screening market with its acquisition of [[Bothell, Washington]]'s IntelliSense Corporation, integrating an infrastructure capable of international background information, fingerprinting, and drug screening, and complementing its previous capabilities for small and medium businesses.{{Fact|date=January 2009}}
On [[December 5]], [[2006]], Intelius enlarged its employment screening market with its acquisition of [[Bothell, Washington]]'s IntelliSense Corporation, integrating an infrastructure capable of international background information, fingerprinting, and drug screening, and complementing its previous capabilities for small and medium businesses.{{Fact|date=January 2009}}

==Controversy==
===Cellular phone directory===
In early 2008, Intelius came under scrutiny for providing access to private cellular phone numbers culled from a variety of sources, including pizza delivery companies.<ref name="MSNBC013908">{{cite web|title=Cell phone directory rings alarm bells|author=Alex Johnson|publisher=''[[MSNBC]]''|year=2008|url=http://www.msnbc.msn.com/id/22902400/|accessdate=2008-02-29}}</ref> In response, Verizon threatened a lawsuit over posting consumer phone numbers without consent. A few days later, on February 1, 2008, the cellular phone directory was taken down.<ref name="MSNBC020108">
{{cite web|title=Company shuts down cell phone directory|author=Suzanne Choney|year=2008|publisher=''[[MSNBC]]''|url=http://www.msnbc.msn.com/id/22956815/|accessdate=2008-02-29}}</ref>

===Opt-out policy===
{{More|Opt-out}}
There has been criticisms for the difficult nature of "opting out" of being listed on Intelius.<ref name="MSNBC020108"/> The firm's Web site states, "Intelius does not usually offer individuals the opportunity to permanently remove their publicly available information from our public records databases."<ref name="inteliusopt">{{cite web|title=How can I remove my information from the Intelius public records databases?|url=https://www.intelius.com/privacy-faq.php#5|publisher=''Intelius''|accessdate=2008-02-29}}</ref> The site states, "as a courtesy," that personal information may be suppressed by a user's request, provided they mail or fax a notarized letter and a copy of their driver's license, in order to confirm the person's identity.<ref name="MSNBC020108"/>

===Automatic enrollment===
Numerous customers have complained that after using Intelius services, by filling out a survey promising ten dollars cash back their credit or debit cards are, without authorization, automatically charged each month under various merchant names linked to Adaptive Marketing, an affiliate company.<ref name="scam">{{citeweb|author=[[Michael Arrington]]|url=http://www.techcrunch.com/2008/05/29/naveen-jains-intelius-prepares-to-go-public-how-much-of-their-revenue-is-a-scam/comment-page-3/|title=Naveen Jain's Latest Scam: Intelius,|publisher=''[[TechCrunch]]''|year=2008|accessdate=2008-11-29}}</ref>

===Consumer complaints===

The Better Business Bureau of Alaska, Oregon, and Western Washington has catalogued numerous complaints about customer service, including a continual refusal to provide refunds to customers who claim not to have received the services they paid for.<ref>{{Citation
| title = Seattle Weekly: Intelius and the Dubious Art of “Post-Transaction Marketing”
| url = http://www.seattleweekly.com/2009-03-18/news/intelius-and-the-dubious-art-of-post-transaction-marketing/
| accessdate = 2009-03-19
}}</ref> Additional complaints have been made about misleading advertising, and that background information provided by the company is inaccurate or has not been updated. According to the BBB, the company is not a member, and does not always respond when contacted by them.<ref name="Better Business Bureau">{{cite web|title=BBB Reliability Report for Intelius Inc|url=http://alaskaoregonwesternwashington.bbb.org/WWWRoot/Report.aspx?site=114&bbb=1296&firm=37004787|publisher=''[[Better Business Bureau]]''|accessdate=2008-11-30}}</ref>


==References==
==References==

Revision as of 13:25, 1 May 2009

Intelius, Inc.
Company typePrivately held company
Industryonline data broker
Genreelectronic commerce
FoundedJanuary 2003
FounderNaveen Jain, John Arnold, Edward Petersen, Kevin Marcus, Niraj Shah, Chandan Chauhan
HeadquartersBellevue, Washington,
 United States
Area served
United States
Key people
Naveen Jain, CEO
Bill Owens, Chairman
Kevin Marcus, CTO
Edward Petersen, Exec. VP of Sales and Marketing
John Arnold, Exec. VP of Business Development
Paul Cook, CFO
Niraj Shah, Exec. VP of Engineering
Chandan Chauhan, Senior VP of Product Marketing
Servicesbackground checks, identity theft protection
Revenue$55,000,000 (2006)
Number of employees
113 [1]
Websitehttp://www.intelius.com

Intelius, Inc. is a public records business with headquarters in Bellevue, Washington, United States.[1] They provide information and offer services to consumers and businesses that includes background checks and identity theft protection.[2] A majority of Intelius' revenue comes from selling background reports.[3][4]

History

In March 1996, former Microsoft executive Naveen Jain founded InfoSpace, an early online search engine and directory, where he served as CEO. In December 2002, Naveen Jain was removed as CEO by the board of directors, after which he started Intelius with co-worker Kevin Marcus.[5][6] Jain was then sued by InfoSpace for allegedly violating noncompete agreements, mishandling business-specific secrets and interfering with InfoSpace's customer relationships.[7] The judge ruled in favor of Jain, citing a lack of "clear and convincing evidence" that there was a violation of noncompete agreements. [8]

In late 2006, Chief Financial Officer Paul Cook suggested that the company was considering an Initial Public Offering. Intelius filed a registration statement on January 10, 2008 for an initial public offering to raise up to $143.75 million.[9]

Market

Background checks for dating

Intelius targets marketing for consumers with an interest in dating, especially online dating. It provides background checks for potential relationships and verification of identity under the InteliSign branding.[4] Industry experts point out the advertising campaign's reliance on "scare tactics".[1][10]

Employer background checks

On December 5, 2006, Intelius enlarged its employment screening market with its acquisition of Bothell, Washington's IntelliSense Corporation, integrating an infrastructure capable of international background information, fingerprinting, and drug screening, and complementing its previous capabilities for small and medium businesses.[citation needed]

References

  1. ^ a b c Nina Shapiro (2007). "Intelius Says it's Capable of Conducting a Full Background Check on Anyone". Seattle Weekly. Retrieved 2007-04-13. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  2. ^ John Swartz (2007). "Who's guarding your data in the cybervault?". USA Today. Retrieved 2007-04-07. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help); Unknown parameter |coauthors= ignored (|author= suggested) (help)
  3. ^ Tim Mullaney (2006). "Intelius, Founded by InfoSpace's Jain, Considers Going Public". Bloomberg L.P. Retrieved 2007-04-17. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  4. ^ a b Sara Kehaulani Goo (2007). "Dinner, Movie, Background Check for Online Daters". The Washington Post. Retrieved 2007-04-17. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  5. ^ "Kevin Marcus Executive Profile". American City Business Journals. Retrieved 2008-11-29. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  6. ^ David Heath and Sharon Pian Chan (2005). "Dot-con job: How InfoSpace took its investors for a ride Part 2 - Cashing Out". Seattle Times. Retrieved 2009-01-08. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  7. ^ Sharon Pian Chan (2003). "Judge denies bid to bar Jain from work at InfoSpace rival". Seattle Times. Retrieved 2009-01-08. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  8. ^ John Cook (2003). "InfoSpace founder wins round". Seattle PI. Retrieved 2009-01-08. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  9. ^ Julie Vorman (2008). "Intelius plans IPO of up to $143.75 mln - SEC filing". Reuters. Retrieved 2008-01-10. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)
  10. ^ Mandy Stadtmiller (2006). "Check Mate - More Women Paying To Investigate Dates". The New York Post. Retrieved 2007-04-17. {{cite web}}: Italic or bold markup not allowed in: |publisher= (help)