Techinline
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| Developer(s) | Techinline Ltd. |
|---|---|
| Initial release | August 2007 |
| Stable release | 4.5.1
/ May 24, 2018 |
| Operating system | Windows |
| Type | Remote desktop software |
| License | Proprietary |
| Website | https://www.techinline.com |
Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]
Product
How it works
FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application[4].
Features
FixMe.IT can be used to access both on-demand and unattended machines [5]
The local expert can chat with the remote client, view and control the client’s desktop,[6] and also allow the client to view and control their local desktop.[7]
The expert may reboot the remote machine and the connection will be restored automatically.[8]
Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[9][10]
The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[11]
The expert can open up and control multiple remote desktops simultaneously[12]
Other features include session recording, reporting, and multi-monitor support.[13]
Security
FixMe.IT uses a proprietary remote desktop protocol that is transmitted via SSL/TLS using 256-bit AES encryption, and supports two-factor authentication[14].
Licensing policy
Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[15]
See also
References
- ^ Web Based Remote PC Access, Softpedia, July 6, 2007.
- ^ TechInline Re-Defines Web Based Remote PC Access Technology, TechChunks, June 3, 2011.
- ^ Be Everywhere At Once With Remote Access Software, Zack Stern, PCWorld, July 5, 2009.
- ^ "FixMe.IT Remote Desktop Tool Review". FileCritic. 2016-04-14. Retrieved 2018-09-18.
- ^ https://gigaom.com/2016/06/21/fixme-it-delivers-fast-and-flexible-remote-support/
- ^ Techinline: Remote Access From Your Browser, Droidsid, callingallgeeks.org, June 23, 2011.
- ^ 5 Remote Support Tools for Small Business, Jason Richards, freelanceswitch.com.
- ^ Techinline: Best Remote Support Software and Teamviewer Alternative Archived 2011-07-19 at the Wayback Machine, Siddartha, gadgetcage.com, June 9, 2011.
- ^ Provide friends or customers with tech support via web, Elena Santos, Softonic, August 13, 2009.
- ^ Techinline Releases Genuine “Drag and Drop” File Transfer For Remote Access Industry[permanent dead link], Stewart Taylor, remote-desktopxp.com, June 17, 2011.
- ^ Remote Tools For Your Support Team, Kevin Bolger, ITworld, October 15, 2009.
- ^ "FixMe.IT Remote Desktop Tool Review". FileCritic. 2016-04-14. Retrieved 2018-09-18.
- ^ "5 remote troubleshooting tools to fix your Windows 10 tech issues". Windows Report - Windows 10 and Microsoft News, How-to Tips. 2018-11-05. Retrieved 2018-11-07.
- ^ "Top 5 Best Remote Support Software In 2019". TechTimes. 2019-01-24.
- ^ Ltd, Crozdesk. "FixMe.IT Reviews, Pricing and Alternatives | Crozdesk". crozdesk.com. Retrieved 2018-09-25.