The album features previously unreleased content from both siblings and their parents Sonja and Willie Norwood as well as contribution from Norwood's daughter Sy'rai, her half sister Rain Smith, and fellow singers such as Tasha Scott. Production on the compilation was handled by several producers, including Big Bert, Clinton Sparks, and The Jam. Upon release, critics such as The Washington Post declared it an "awkward and adorable and really, really wholesome collection."
Collaborative efforts between Brandy Norwood and her brother, fellow R&B singer Ray J, had been in talks since 2005, when Brandy was firstly signed to Ray J's record company Knockout Entertainment. It was announced that the siblings along with rapper Shorty Mack and other performers, would form a super group called TKO (Tha Knock Out) and release a debut album of the same name in 2006. Plans eventually fell through though, also because Brandy was involved in a fatal car crash. It wasn't until late 2008 when further news surfaced about a collaboration project between Brandy and Ray J. Billboard reported that the singers considered releasing an album called R&B, "a nod to the siblings' respective first initials as well as their chosen style of music." Yet again after the commercial failure of Brandy's Human (2008) album, this project was postponed.
It wasn't until early 2010, when VH1 reality show Brandy & Ray J: A Family Business was announced, that would star, not only the siblings Ray J and Brandy, but also their parents Willie Norwood and Sonja Bates-Norwood. In June, Ray J announced that the title of the collaborative album would be named TKO - Trust, Knowledge & Opportunity. Also the label Time-Life was announced as well as the fact that it was no longer going to be a duet album but more of a "spiritual feel good [family] album". By August 2010 first studio footage of Brandy recording the album was released to the internet. While Billboard announced Brandy's song "Lifeguard" to be the project's lead single, it was the Brandy, Ray J and Willie Norwood collaboration "Talk to Me" which was released as the album's first single in November 22, 2010. It failed to enter any Billboard chart. Even though the album was first announced to be released in March 2011, to coincide with the second season of Brandy and Ray J: A Family Business, it wasn't until June that the album was available for purchase.
Upon release, A Family Business earned generally mixed reviews by critics. Jon O'Brien from Allmusic applauded Brandy's tracks but found the album schmaltzy, commenting "while it's likely to provide several "oohs" and "aahs" at a Norwood family get-together, for outsiders it's a sickly sweet affair proving that Brandy is their only real and genuine star."Allison Stewart, writer for The Washington Post, declared it an "awkward and adorable and really, really wholesome collection," and added: "Brandy’s solo tracks are welcome reminders of what a great voice she has." Less enthusiastic with the remaining tracks, she wrote: "Ray’s Chris-Brown-goes-to-the-disco tracks are less essential and everything else is critic-proof. Who’s going to criticize Brandy’s daughter, Sy’rai Smith, blithely autotuning her way through a pint-size banger about how much she loves her family — even though it’s awful?"
Melody Charles from Soultracks also praised Brandy's contribution to the compilation, but was critical with the rest. She wrote that "except for the bittersweet number, “Gone,” which is sung by Tasha Scott the rest of the CD fumbles around between ‘hit’ and ‘miss’ Ray J’s contributions seem to exist only as reinforcement of his infamously-earned lady-killer image and are too overloaded by Auto-Tune to showcase his true vocal ability, as is the TV show’ theme." Charles concluded that "if you’re a fan of the VH1 series, then there are gems on this CD that will deepen your appreciation for the bond that the Norwoods have maintained under the glaring spotlight. Otherwise, those waiting for what Brandy and Ray J are cooking up next will simply regard this collection as a passable distraction." Similarly, Chuck Campbell from the Scripps Howard News Service wrote for The Telegraph Encore that "overall, the collection is serviceable, if gratuitous, and notable only for possibly generating interest in a new Brandy album."