The name, which endures its share of jokes, came from Don Moss, one of the original partners, said his son, Duane Moss, the company's current chief executive officer. "Chuck" came from the "chuckwagon" used for cooking on Old West cattle drives. "Dad combined it with something that was dear to his heart -- the Scout-O-Rama."
The restaurant offers primarily American comfort food. Main entrées include baked and fried chicken, carved turkey, ham, and roast beef, and mashed potatoes and gravy. A salad bar is included with every meal and a rotating variety of soups are offered daily. Desserts are made from scratch and the bakery serves a wide variety of fresh rolls. Over thirty soft drinks are available to choose from including both Coke and Pepsi products in their regular and non-caffeinated forms.
In addition to the regular daily fare different themed choices are offered every day, including Chinese, Mexican, or Italian cuisine, seafood, "chuck wagon" dishes, and an International European themed night featuring chicken fried steak.