Churchill Retirement Living

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Churchill Retirement Living
FormerlyEmlor Homes
IndustryRetirement homes
Founded1994; 27 years ago (1994)
FoundersSpencer McCarthy
Clinton McCarthy
Headquarters,
United Kingdom
Area served
United Kingdom
Revenue£208.6 million (2019)
£55.2 million (pre-tax) (2019)
Websitechurchillretirement.co.uk

Churchill Retirement Living is a retirement property housebuilder based in the UK. It specialises in developments of purpose built apartments for older homeowners and currently has more than 160 retirement developments across the UK.[1]

The company is privately owned and family run, and operates from six regional offices. In 2020 it was named as the 3rd Best Company to work for in the UK in the Sunday Times top 100 list.[2]

For the 12 months to 30 June 2019, the company reported revenue of £208.6m and pre-tax profit of £55.2m.[3]

For the 12 months to 30 June 2018, the company reported revenue of £188.4m and pre-tax profit of £53.2m.[4]

In 2021 the company received the maximum 5 star rating for customer satisfaction from an independent survey by the Home Builders Federation (HBF).[5]

History[edit]

Churchill Retirement Living was founded by brothers Spencer and Clinton McCarthy, originally as Emlor Homes in 1994. Their base was an office in Clinton's garage in the New Forest.[6] In 2000, the pair decided to move into the retirement housing sector, focusing exclusively on building retirement properties for the over 60s.[7] In 2003, the company re-branded as Churchill Retirement Living.[8]

Spencer and Clinton's father, John McCarthy MBE, co-founded the retirement property builder McCarthy & Stone.[9] In 2004 he sold his stake in the company and in the same year he was appointed as a Non-Executive Director of Churchill Retirement Living.[10]

In 2015, Dame Esther Rantzen became a Brand Ambassador for Churchill Retirement Living.[11]

In late 2016, Churchill Retirement Living became the first retirement developer to be awarded the WhatHouse? Housebuilder of the Year Award.[12][13]

Operations[edit]

The company manages its retirement apartments through Millstream Management Services, which provides services and support to leaseholders and is responsible for routine maintenance work.[14][15] Millstream Management Services manages approximately 7,600 retirement leasehold properties across the UK.[16]

Carline Support Ltd.[edit]

In 2020, the company launched a new Careline Support business to provide direct 24/7 emergency call service to over 6,000 apartment owners at its retirement developments across the country. [17]

Awards[edit]

Churchill Retirement Living has been accredited with a number of awards:

Year Award Classification
2020 Sunday Times 202 - Top 100 Companies to Work for in the UK[18] Position 3
2020 ShowHouse Magazine - Best Medium Housebuilder[19] Bronze
2020 ShowHouse Magazine - Best Retirement development[20] Bronze
2020 Top Track 250 award[21] Position 105
2019 ShowHouse Magazine - Best Medium Housebuilder[22] Winner
2019 Sunday Times 2019 - Top 100 Companies to Work for in the UK[23] Position 2
2018 Sunday Times 2018 - Top 100 Companies to Work for in the UK[24] Position 4
2017 RESI Awards - Retirement Living Operator of the Year[25] Winner
2017 UK Private Business Awards – Private Business of the Year[26] Winner
2016 UK Over 50s Housing Awards - Most Outstanding Retirement Housing Operator in the UK[27] Winner
2016 WhatHouse? Magazine – Housebuilder of the Year[28] Winner
2016 Solent Business Awards 2016 – Company of the Year[29] Winner
2014 UK Over 50s Housing Awards - The Most Outstanding Retirement Operator in the UK in 2014[30] Winner

The Churchill Foundation[edit]

In 2016, the company founded its own charitable trust, The Churchill Foundation (Charity No. 1164320).[31] It has partnered with various charities including Macmillan Cancer Support,[32] The Silver Line,[33] Hope For Food and Walking With The Wounded.

In 2018 the Churchill Foundation announced that it had raised over £1 million in its first three years.[34]

References[edit]

  1. ^ "Retirement developer wins Best Medium Housebuilder at industry Oscars". Advertiser and Times. 21 November 2019. Retrieved 21 November 2019.
  2. ^ "Sunday Times 100 Best Companies (2020)". Sunday Times. 17 March 2020.
  3. ^ "Show House". Show House. 13 August 2019.
  4. ^ "Evening Standard". Evening Standard. 5 September 2018.
  5. ^ "HBF Customer Satisfaction Survey 2021". Home Builders Federation. Retrieved 1 May 2019.
  6. ^ Stone, Deborah (31 January 2016). "Churchill Retirement Living build on their success". The Express. Retrieved 3 April 2018.
  7. ^ "Churchill Retirement Living building on solid reputation". Daily Echo. Retrieved 3 April 2018.
  8. ^ "Company Check – Companies House Data - Churchill Retirement Living". Company Check. Retrieved 22 August 2017.
  9. ^ "Our Heritage". McCarthy & Stone. Retrieved 22 August 2017.
  10. ^ Blackman, David. "The clan McCarthy at work and play". Building.co.uk. Retrieved 22 August 2017.
  11. ^ Stone, Deborah. "Dame Esther Rantzen: If we don't talk about loneliness, we can't tackle it". Express. Retrieved 22 August 2017.
  12. ^ MacFarlane, Isla. "And the winner is..." Showhouse. Retrieved 22 August 2017.
  13. ^ "What House? Awards Churchill Retirement Living". What House?. Retrieved 22 August 2017.
  14. ^ "Churchill Retirement Living". Millstream Management. Retrieved 3 April 2018.
  15. ^ "Service Charge and Contingency Fund". Millstream Management. Retrieved 22 August 2017.
  16. ^ "Retirement Living". Millstream Management. Retrieved 3 April 2018.
  17. ^ "New national Careline business launches in Hampshire | News on the Block". www.newsontheblock.com. Retrieved 17 March 2021.
  18. ^ "100 Best Companies to Work For". Best Companies. Retrieved 17 March 2021.
  19. ^ "WhatHouse? Awards 2020: The Winners Announced – Show House". Retrieved 17 March 2021.
  20. ^ "WhatHouse? Awards 2020: The Winners Announced – Show House". Retrieved 17 March 2021.
  21. ^ "Revealed: The Hampshire firms among the UK's top sellers". Daily Echo. Retrieved 17 March 2021.
  22. ^ "WhatHouse? Awards 2019: The Winners Announced (2019)". Show House?. 15 November 2019. Archived from the original on 15 November 2019. Retrieved 15 November 2019.
  23. ^ "Sunday Times 100 Best Companies (2019)". Sunday Times. 22 February 2019. Retrieved 22 February 2019.
  24. ^ "Sunday Times 100 Best Companies (2018)". Sunday Times. 23 February 2018. Archived from the original on 6 April 2018. Retrieved 3 April 2018.
  25. ^ "Congratulations to all of the RESI Awards 2017 winners!". Resi Awards. Retrieved 22 August 2017.
  26. ^ "2017 Winners". UKPBA Awards. Retrieved 3 April 2018.
  27. ^ "UK Over 50s Housing Awards 2016". Seniors Housing.co.uk. Retrieved 22 August 2017.
  28. ^ "Churchill Retirement Living". What House?. Retrieved 22 August 2017.
  29. ^ "Solent Business Awards – Winners 2016". Solent Business Awards 2017. Retrieved 22 August 2017.
  30. ^ "UK Over 50s Housing Awards 2014". Seniors Housing.co.uk. Retrieved 22 August 2017.
  31. ^ "Churchill Retirement Living". Charity Commission. Retrieved 3 April 2018.
  32. ^ "2012 Full Annual Report" (PDF). Macmillan Cancer Support. Retrieved 22 August 2017.
  33. ^ "Churchill Foundation". The Silver Line. Retrieved 22 August 2017.
  34. ^ "Churchill Foundation reaches fundraising milestone". Retiremove.com. 22 November 2018.

External links[edit]