Crawford & Company

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This article is about the insurance claims management company. For the South Australian retail grocer, see Crawford and Son.
Crawford & Company
Traded as NYSECRD.A
Founded 1941
Headquarters Atlanta, Georgia, USA
Revenue $1.109 billion (2016)
$36 million (2016)
Number of employees
8,100+ (2014)

Crawford & Company is the world's largest independent claims management company, with more than 700 offices in 70 countries.[1]


Based in Atlanta, Ga., Crawford & Company is the world's largest independent providers of claims management to the risk management and insurance industry as well as self-insured entities, with clients in more than 70 countries. Jim Crawford, formerly an insurance company claims manager, founded Crawford & Company in 1941. On May 27, 1941, he opened the first Crawford office in the Murrah Building in Columbus, Georgia. From that point, Crawford expanded its operations across the United States. These offices handled casualty and workers' compensation claims for all major insurance carriers. By 1967, Crawford & Company had offices in Canada, Puerto Rico, England, and the United States.

Crawford continued to expand its product offerings to the insurance industry. In 1968, Crawford became a publicly traded company. In 1971, a new 24/7 claims referral service called MAYDAY was introduced, (now "Crawford Claims Alert"[2]). Around the same time, Crawford introduced three new services: Rehabilitation Services, Risk Management Services, and Catastrophe Services. These services helped expand Crawford beyond just a property and casualty claims administration company.

The Company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.[3]


  1. ^ Official website
  2. ^ Crawford U.S. Directory of Offices and Services 2013-2014
  3. ^ - accessed 11 March 2014

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