MindTouch

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MindTouch Responsive
MindTouch Deki logo
MindTouch Responsive default out of box experience
MindTouch Responsive default out of box experience
Developer(s) MindTouch, Inc.
Initial release May 2015; 2 years ago (2015-05)
Development status Active
Type Content management system, customer relationship management
License Proprietary software as a service
Website mindtouch.com

MindTouch is an American multinational technology company headquartered in San Diego, California that designs, develops, and sells SaaS computer software and online services. The company's software products include MindTouch (formerly called MindTouch Responsive), MindTouch 4, MindTouch TCS, and MindTouch Core. MindTouch allows for a team to create, publish, and edit content, and then structure that content within a responsive user interface. Its online services include TouchPoints, CRM integrations, a Success Program, and a custom software development team that helps with branding, information architecture, and custom integrations for new and existing customers.

MindTouch was founded by Aaron Fulkerson and Steve Bjorg in 2005. In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling $12 million USD. PeakSpan Capital led the round with participation from SK Ventures and SAP SE.

History[edit]

Wiki front-end[edit]

MindTouch started as MediaWiki in 2005; the first release (under the name DekiWiki) occurred in July 2006, featuring XHTML in place of wikitext, WYSIWYG editor, and Lucene-based search.The main functionality of the MindTouch wiki was to access a PHP frontend, which provided a wiki along with a WYSIWYG editor.

Multi-language support (named polyglot) allows switching interface and content languages on per page, per section, and per user basis. In multilingual wikis the engine prioritizes search results by the user’s default language. MindTouch cites the 8.05 release of Deki as the first polyglot application on the web.

MindTouch Core
MindTouch logo.png
MindTouch Core using the Fiesta theme
MindTouch Core using the Fiesta theme
Developer(s) MindTouch, Inc. and community contributors
Initial release July 2006; 11 years ago (2006-07)[1]
Last release
10.1.4 / January 22, 2013; 4 years ago (2013-01-22)
Written in PHP, C#
Platform .NET framework or Mono
Type Wiki
License GPL
Website mindtouch.com

MindTouch Core[edit]

MindTouch Core allowed for a user to access and edit pages stored as XML, rather than wikitext. MindTouch Core was an open-source enterprise web-based wiki software and mashup platform. Pages were edited using a GUI editor, and could be manipulated as an XML web service. The software supported authentication with Apache or IIS modules. Permissions could be applied to individual pages or page hierarchies. The open source version MindTouch Core was distributed by SourceForge under the terms of the GNU General Public License (with some parts under GNU Lesser General Public License and Apache License). DekiScript, a lightweight, interpreted programming language, allows users to add dynamic content to MindTouch pages. MindTouch Core allowed it to be embedded directly into web pages and extended through XML extensions.

MindTouch Core used multiple connectors to perform mashups. MindTouch Core shipped with extensions allowing connection to numerous online services, including systems such as Google Maps, Windows Live, Flickr and Yahoo. A now unsupported commercial license enabled features such as connectors to SugarCRM, Salesforce, LinkedIn, MySQL, Microsoft SQL Server and Microsoft Access.

On April 9, 2013 MindTouch Inc. announced that they would no longer support their open source offering MindTouch Core. The last open-source releases of MindTouch Core are still available on SourceForge.

MindTouch 4[edit]

MindTouch 4 was developed from the open-source MindTouch Core source code base.

MindTouch Responsive (MindTouch)[edit]

MindTouch is the current version of the software service, it is the second iteration of MindTouch 4. MindTouch allows for a team to create, publish, and edit content, and then structure that content within a responsive user interface.

Partners[edit]

Integration partnerships with CRM vendors such as SAP and Salesforce.com provide support agents the ability to use MindTouch content in their customer support workflows. Amazon’s AWS is also partnered with MindTouch.

Funding[edit]

In January 2016, MindTouch announced their Series A Venture Capital funding round, totaling $12 million USD. PeakSpan Capital led the round with participation from SK Ventures and SAP SE.

Releases[edit]

MindTouch's cloud infrastructure delivers a weekly update for bug fixes and feature changes.

Development[edit]

MindTouch was forked from MediaWiki in 2005; the first release (under the name DekiWiki) occurred in July 2006, featuring XHTML in place of wikitext, a WYSIWYG editor and Lucene-based search. Consequently, the backend was completely reimplemented in C#, resulting in an API built as web services on top of the new DReAM("Distributed REST Application Manager") server and toolset. MindTouch Responsive is the latest version of MindTouch's SaaS offering, replacing MindTouch 4. MindTouch 4 was forked, internally within MindTouch, Inc., from the open-source MindTouch Core source code base in early 2010. In addition to some legacy PHP and C# components of MindTouch Core, MindTouch Responsive software and infrastructure includes technologies such as NodeJS, Elasticsearch, F#, Amazon SQS, Amazon Lambda, Amazon Redshift, Redis, HAProxy, and Puppet.

  1. ^ Fulkerson, Aaron (2013-04-09), "MindTouch Core and Platform: ‘This is the End, Beautiful Friend’", MindTouch, retrieved 2013-09-03