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DigitalThink, Inc. (acquired by Convergys)
IndustrySoftware & Programming
HeadquartersSan Francisco, California
ProductseLearning Software

DigitalThink was an electronic learning (eLearning) enterprise solutions company that aims to address the entire range of a corporation’s training and education needs. Founded in 1996 by Umberto Milletti, Pete Goettner and Steve Zahm [1] At one time it was termed a Business Solution Provider (BSP) but would likely be viewed in modern terms as a software-as-a-service (SaaS) model.[citation needed]

DigitalThink was one of the first eLearning companies to incorporate online mentors and tutors into their offering.[2] A notable accomplishment of the company was to secure a deal with McDonald's corporation to provide McDonald's with a global, web-based training program.[3]

Acquisition by Convergys Corporation[edit]

The company was acquired in March 2004 by Convergys Corporation for $120 million, or approximately $2.40 per share.[4]


  1. ^ Lelic, Simon. Knowledge Management Magazine, (Volume 4, Issue 6) "The future is 'e'"
  2. ^ The Knowledge Web
  3. ^ "McDonald's hires Web trainer". Chicago Sun-Times. July 17, 2001. Retrieved December 29, 2011.
  4. ^ eLearnity