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Motto Leading Excellence
Formation September 15, 1988; 30 years ago (1988-09-15)
Founder Jacques Delors, Umberto Agnelli, Carlo De Benedetti, Carl Hahn, sv:Anders Scharp, Jan F.A. de Soet, nl:Cor van der Klugt, Serge Dassault, Heini Lippuner, fr:Raymond Lévy, Francis Lorentz, Konrad Eckert, Iain Vallance, Fritz Fahrni, R. Morf
Legal status Not-for-profit member foundation
Purpose Promotion of business excellence
Headquarters Brussels, Belgium
Coordinates 50°52′08″N 4°24′15″E / 50.86878°N 4.40423°E / 50.86878; 4.40423Coordinates: 50°52′08″N 4°24′15″E / 50.86878°N 4.40423°E / 50.86878; 4.40423
Region served
Services Training, organizational assessments
Leon Tossaint
Andreas Wendt
Main organ
Board of directors
Website www.efqm.org
Formerly called
European Foundation for Quality Management

EFQM (the European Foundation for Quality Management) is a not-for-profit membership foundation in Brussels, established in 1989 to increase the competitiveness of the European economy. The initial impetus for forming EFQM was a response to the work of W. Edwards Deming and the development of the concepts of Total Quality Management.


The intention to found EFQM was signed in October 1988 by 14 European business leaders. The 14 CEOs were:

Company Representative Business Leader
Robert Bosch GmbH Mr. K. Eckert
British Telecommunications plc Mr. I.D.T. Vallance
Bull SA Mr. F. Lorentz
Ciba-Geigy AG Mr. H. Lippuner
Dassault Aviation Mr. S. Dassault
AB Electrolux Mr. A. Scharp
Fiat Auto SpA Mr. U. Agnelli
KLM Mr. J.F.A. de Soet
Nestlé Mr. R. Morf
C. Olivetti & C., SpA Mr. C. De Benedetti
Philips Mr. C.J. van der Klugt
Renault Mr. R.H. Lévy
Sulzer AG Mr. F. Fahrni
Volkswagen AG Mr. Carl H. Hahn

The foundation was formed in 1989, with 67 members. The first version of the EFQM Excellence Model was created by a group of experts from various sectors and academic institutions and launched in 1992. It acted as the framework for assessing applications for the European Quality Award, the transnational quality awards of Europe.


EFQM provides networking, education, and awards, using a framework called the EFQM Excellence Model.


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