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ePLDT Ventus

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ePLDT Ventus
Company typePublic under ePLDT (NYSEPHI)
IndustryBusiness Process Outsourcing
Customer Relationship Management
Customer Interaction Services
Call Center Consulting
Founded2001
Headquarters,
Number of locations
operating in 8 locations
Area served
Philippines
Key people
Maulik Parekh
President & CEO

SPi Global
Tim Hardin
SVP Operations

ePLDT Ventus
Websitewww.spi-global.com

ePLDT Ventus, Inc., now rebranded as SPi CRM,[1] is a subsidiary of the Philippine Long Distance Telephone Company (PLDT), a telecommunications solutions provider in the Philippines. ePLDT Ventus operates eight customer contact centers across the Philippines.

Corporate Overview
Founded in 2001, The company provides a variety of customer interaction services to Fortune 500 customers in the U.S., Canada, the U.K and the Philippines and employs more than 7,000 staff and personnel.[2] Recently, it signed a contract with the Philippine Airlines (PAL) to handle its contact center services.[3]

References

  1. ^ "ePLDT Ventus rebranded as SPi CRM". Spi-global.com. Retrieved 2011-09-20.
  2. ^ [1] Archived February 3, 2010, at the Wayback Machine
  3. ^ "ePLDT Ventus to handle PAL's contact center services | The Manila Bulletin Newspaper Online". Mb.com.ph. 2010-06-01. Retrieved 2011-09-20.