Fierce Conversations

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Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Fierce Conversations.jpg
First edition
AuthorSusan Scott
CountryUnited States
PublisherViking Press
Media typePrint (Paperback)
LC ClassBJ2121 .S42 2002
Followed byFierce Leadership: A Bold Alternative to the Worst "Best" Practices of Business Today 

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time (ISBN 0-425-19337-3) is a self-help book written by Susan Scott, founder and CEO of Fierce Inc., about how to have a difficult conversation.[1] The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."[2][3] The author states that the book is based on her experience running think tanks and designing and delivering training.[2] The book was published by Viking in 2002 (hardcover version) and then by the Berkley Publishing Group in 2004 (paperback version). It has since become a Wall Street Journal and UPI bestseller.[citation needed]

Fierce conversations[edit]

The author defines a fierce conversation as "One in which we come out from behind ourselves, into the conversation and make it real."[4] She believes that interpersonal difficulties are a direct result of our inability to communicate well.[4]

Michael Brisciana has stated that "I worry that some of their most enthusiastic adherents can seem more eager for the 'fierce' (i.e., 'confrontational') part of the concept than the 'conversation'". Perhaps due to a misunderstanding of the book, they have the wrong kind of conversation.[5]


  • A foreword by Ken Blanchard
  • "The Seven Principles of Fierce Conversations"
  • "The Idea of Fierce"
  • "Master the Courage to Interrogate Reality"
  • "Come Out from Behind Yourself into the Conversation and Make It Real"
  • "Be Here, Prepared to Be Nowhere Else"
  • "Tackle Your Toughest Challenge Today"
  • "Obey Your Instincts"
  • "Take Responsibility for Your Emotional Wake"
  • "Let Silence Do the Heavy Lifting"
  • "Embracing the Principles"


  1. ^ Steve Gladis (April 19, 2012). "Book Review - Fierce Conversations". Learning Executive Blog. American Society for Training & Development. Retrieved June 22, 2012.
  2. ^ a b Scott et al., p. 1–2
  3. ^ "Book review of "Fierce Conversations"". ProjectConnections. Emprend, Inc. Retrieved June 22, 2012.
  4. ^ a b Scott et al., p. 7
  5. ^ Michael Brisciana (June 20, 2012). "Constructive Conversations ... Not Fierce Ones". HR Perspectives. Retrieved June 22, 2012.

External links[edit]