Fiona Balfour

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Fiona Balfour
Melbourne, Australia
Alma materMonash University,
University of New South Wales,
RMIT University
Known forChief Information Officer at Telstra
AwardsPearcey Award

Fiona Balfour is an Australian business executive in the field of information technology. She has been named Chief Information Officer of the Year in Australia four times: 2003, 2004, 2005, and 2006.[1] In 2006 she was awarded the Pearcey Award for distinguished lifetime achievement and contribution to the development and growth of Australian IT professions, research and industry.[2]


Balfour was born in Melbourne, Australia, and completed a bachelor of arts degree in English and history at Monash University in 1979.[3] She initially worked in the public sector, in the Victorian State Public Service followed by the Commonwealth Government, in roles related to project management and project leadership.[1][2] From 1985 to 1991 she worked in management consulting and continued her studies with a Graduate Diploma in Information Management from the University of New South Wales and an MBA from RMIT University.[4]

In 1992, Balfour joined Qantas and held a variety of positions before being appointed Chief Information Officer and a member of the Qantas Executive Committee in 2001. In 2003 her roles was expanded to include IT, procurement, property, financial services, and human resources services.[2]

In 2006 she was appointed Chief Information Officer at Telstra, a position she held for ten months.[5] Balfour went on to hold a number of non-executive director positions and to teach at the University of New South Wales Business School.[1]


  1. ^ a b c "Fiona Balfour". UNSW Business School. Retrieved 2018-07-07.
  2. ^ a b c "2006 Pearcey Medal » Pearcey". Retrieved 2018-07-07.
  3. ^ "Steel yourself for more disruption". Monash University. Retrieved 2018-07-07.
  4. ^ "Fiona Balfour | Chief Executive Women". Retrieved 2018-07-07.
  5. ^ Levinson, Meridith. "Fiona Balfour Leaves Telstra". CIO. Retrieved 2018-07-07.