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HealthPlanOne

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HealthPlanOne
Company typePrivately held company
IndustryInsurance
Founded2006 (2006)
HeadquartersTrumbull, Connecticut, USA
Key people
Bill Stapleton[1]
Winston Haydon
Nick Iacono[1]
Trevor Prout
Paul Stanco
Mike Stapleton[1]
Tom Wicker[1]
ProductsHealth insurance sales and marketing
Websitehttp://www.hpone.com

HealthPlanOne, LLC., now known as HPOne, is a sales and marketing organization that operates across multiple segments of the Medicare[2] and health insurance marketplaces. Using proprietary technology solutions, the company provides outsourced sales, marketing and contact services for national and regional health plans, operates exchanges for individual consumers and employer-based group retirees, and manages lead generation in the Medicare industry. The company operates four contact centers: two in Arizona (Phoenix and Gilbert) and two in Florida (Tampa and St. Petersburg).[3]

History

HPOne was originally founded in 2006 as HealthPlanOne in Southport, Connecticut by Bill Stapleton and entered the brokerage business in 2007. In 2008, the company raised $6.5 million of venture capital to expand its brokerage and enter the Medicare market. The company moved into the internet sales arena as it began marketing exclusive Medicare leads and launched its nationwide Medicare Exchange. In 2010, they added exclusive Individual/Family Plan and Group leads to their lines of business and by 2011, HealthPlanOne became the largest provider of exclusive Medicare leads in the country.[4] In 2012, the company launched its integrated, cloud-based sales technology platform through its Licensed Broker Solutions Center. In that same year, HealthPlanOne expanded its call center services to a facility in Tampa, Florida. It also launched its Mobile Application in 2012. In 2013, the company entered the Member Acquisition[5] business acting as a full service contact and sales center for national and regional health plans. In 2013, the company also became an authorized Web Broker Entity through an agreement with The Centers for Medicare and Medicaid Services (CMS).[6] They launched their Employer Solutions[7] offering targeted at Employer Groups and Brokers and expanded their call center in St. Petersburg, Florida in 2013 as well. In July 2014, the company opened a third call center in Phoenix, Arizona and in December 2014 closed an investment round of growth capital from Peloton Equity, naming Carlos Ferrer and Theodore Lundberg to the Board of Directors. In May 2015, Leslie V. Norwalk, Esq., J.D., former head of The Centers for Medicare and Medicaid Services (CMS)[8] and Richard Fernandes, Director and former president of Affinion Group, also joined its Board of Directors.[9] In 2015, HealthPlanOne began doing business as HPOne, establishing a new corporate name as the company expanded its products and services. Its Connecticut headquarters moved from Shelton, Connecticut to Trumbull, Connecticut.[10] Also in 2015, HPOne launched its Stars Solutions program for Medicare Managed Care Plans.[11] This modular program enables Medicare insurers to tailor Stars initiatives to address unique member and physician opportunities. In that same year, 2015, HPOne launched a next-generation multi-carrier Exchange Solutions for retirees. The ClearChoice Exchange offers a national preferred provider organization group plan from United Healthcare alongside individual Medicare Advantage plans.[12]

Services

Member Acquisitions

A turnkey, fully integrated online and telephonic contact center for insurance carriers and brokerages interested in outsourcing their direct sales channel to help lower costs and improve outcomes.[13]

Stars Solutions

Work with companies to help boost their Star Ratings by closing health plan care gaps through a review program.[13]

Employer Exchange Solutions

A private healthcare exchange for employers transitioning their retirees from a defined benefit plan to a defined contribution program.[13]

Individual Exchange Platforms

Helps clients create a custom healthcare exchange for their employees.[13]

Demand Generation

A digitally generated package of Medicare and under age 65 sales leads for insurance carriers, brokerages, and agents. The leads are tested, exclusive, and offer conversion rates in the industry.[13]

Awards and recognition

In 2010, HealthPlanOne was recognized as "Tech Top 40" by the Connecticut Technology Council.[14]

The company won the 2011 Marcum Tech Top 40 Fastest Growing Company in the New Media/Internet/Telecom award.[15] In 2011, HPOne rose to #188 in Inc. 500's list of fastest growing businesses.[16]

The company was named #49 on the 2012 Deloitte Fast 500 list.[17] In 2012, HealthPlanOne is again ranked on Inc. 500's list of fastest growing companies and then again ranked on the 2013 list.[16]

The company was again ranked on the Deloitte Fast 500 list in 2013 at #166.[18]

In August 2014, Inc. magazine ranked HealthPlanOne as 1847th on its 33rd annual Inc. 500/5000 list, awarded to the nation’s fastest-growing private companies. The company boasted a 222% three year growth in revenue and added 200 jobs between 2010 and 2013.[19] HealthPlanOne was selected as one of the 2014 Marcum Tech Top 40 Winners.[20] In 2014, HealthPlanOne was ranked #159 on Deloitte's 2014 Technology Fast 500 list.[21]

References

  1. ^ a b c d "Company Overview of Health Plan One, LLC". Bloomberg Businessweek. Retrieved 6 November 2014.
  2. ^ "Medicare Made Simple". HealthPlanOne, LLC. 2015. Retrieved 21 July 2015.
  3. ^ "HealthPlanOne". LinkedIn Corporation. 2015. Retrieved 21 July 2015.
  4. ^ "Demand Generation Services". HealthPlanOne, LLC. 2015. Retrieved 21 July 2015.
  5. ^ "Member Acquisition Services". HealthPlanOne, LLC. 2015. Retrieved 21 July 2015.
  6. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 2015. Retrieved 21 July 2015.
  7. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 7 November 2013. Retrieved 21 July 2015.
  8. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 4 May 2015. Retrieved 21 July 2015.
  9. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 26 May 2015. Retrieved 21 July 2015.
  10. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 17 June 2015. Retrieved 22 July 2015.
  11. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 30 June 2015. Retrieved 22 July 2015.
  12. ^ "Newsroom HealthPlanOne Media and News Center". HealthPlanOne, LLC. 7 July 2015. Retrieved 22 July 2015.
  13. ^ a b c d e "HPOne Our Services". HealthPlanOne, LLC. Retrieved 22 July 2015.
  14. ^ "Marcum LLP and Connecticut Technology Council Announce Marcum Tech Top 40 Winners". Connecticut Technology Council. 28 October 2015. Retrieved 22 July 2015.
  15. ^ "Health Plan One, LLC- New Media/Internet/Telecom Category Winner!". Typepad. 29 September 2011. Retrieved 6 November 2014.
  16. ^ a b "Inc". Mansueto Ventures. Retrieved 22 July 2015.
  17. ^ "Deloitte's 2012 Technology Fast 500 Ranking" (PDF). Deloitte Development LLC. 2012. Retrieved 22 July 2015.
  18. ^ "PR Newswire". PR Newswire Association LLC. 21 November 2013. Retrieved 22 July 2015.
  19. ^ Oved, Andrew (9 August 2014). "HealthPlanOne Named on 2014 Inc. 5000 List of America's Fastest Growing Companies". First Markcap. Retrieved 6 November 2014.
  20. ^ "Connecticut Technology Council and Marcum LLP Announce 2014 Marcum Tech Top 40 Winners". Connecticut Technology Council. 7 August 2014. Retrieved 22 July 2015.
  21. ^ "PR Newswire". PR Newswire Association LLC. 20 November 2014. Retrieved 22 July 2015.
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