Helpline

For the film, see Helpline (film).

A helpline is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. The word hotline is also sometimes used to refer to a helpline. A helpline can provide emotional support to person in distress in its minimalistic form. It may help the individual

Services include

• User Assistance (for example computer software support)
• telephone counseling, medical hotlines, insolvency hotlines, crisis hotlines and many other types of hotlines.

See also

• Telephone counseling
• Hotline
• Single Non-Emergency Number

External links

• Helpline Database