Hydra OMS
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| Developer(s) | Latera LLC |
|---|---|
| Initial release | 2016 |
| Written in | Ruby |
| Available in | English, Russian |
| Type | open source OMS software |
| License | Apache 2.0 |
| Website | www.hydra-oms.com |
Hydra OMS is an open-source order management system and workflow suite for managing service/job orders and business processes. It is intended for use in companies and automates their complex and/or frequently changing business processes.[1][2] Hydra OMS allows companies to automate their order execution, build business process models with ISO standardized BPMN 2.0 and provide employees with a user-friendly order execution wizard. Hydra OMS can be integrated with third-party software.[3]
Features
[edit]Hydra OMS internally consists of:
- PostgreSQL for data keeping
- Activiti open source BPM system
- Ruby on Rails was chosen as the wizard interface of process implementation and REST API
Hydra OMS is open-source and can be downloaded under Apache License 2.0: https://github.com/latera/homs
Applications
[edit]Hydra OMS can be applied for managing typical tasks and providing recurring services are often complex business processes that require cooperation from several departments like that: new customer connection/provisioning, on-premises equipment installation, service and replacement, returning (for goods), claim management etc.