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Number of employees
LloydsPharmacy is a British pharmacy company, with more than 1,500 pharmacies. It has around 17,000 staff and dispenses over 150 million prescription items annually. It is owned by the German company Celesio, formerly GEHE AG, which is in turn owned by the American McKesson Corporation.
The company is headquartered at Sapphire Court in the Walsgrave Triangle Business Park in Coventry, England. It was purchased by Celesio AG in 1997, and was merged with Celesio's existing UK subsidiary AAH Pharmaceuticals' Hills Pharmacy network to form a network of 1300 pharmacies.
Celesio has since begun to roll out the LloydsPharmacy brand across its 2,200 European pharmacies. These pharmacies include a "Health Bar", with interactive touch screens, consulting rooms and additional health advice.
LloydsPharmacy used to broadcast a live radio station (LloydsPharmacy Live!) within its stores; presenters included ex-BBC Radio broadcaster Bruno Brookes. This radio station was shut down on 29 February 2012 to cut costs.
In November 2013 the Daily Telegraph reported that "The prices of more than 20,000 drugs could have been artificially inflated, with backhanders paid to chemists who agreed to sell them". In particular it was alleged that Lloyds was charging the NHS £89.50 for packets of cod liver oil, when other suppliers could provide it for £3.15. NHS Protect had mounted an investigation.
In December 2013 it was involved in a case where Quantum Pharmaceutical was fined more than £380,000 by the Office of Fair Trading over a cartel arrangement in which it carved up some of a multimillion-pound market in prescription drugs for care homes with Lloyds Pharmacy. Lloyds brought the case to the attention of the OFT so is not expected to pay a fine.
In July 2015, Lloyd's announced the purchase of all 281 Sainsbury's pharmacies for £125 million in a deal that will transfer all 2500 Sainsbury's pharmacy employees to the company. In December 2015 the sale was referred to the Competition and Markets Authority for investigation, with findings to be announced in June 2016. The deal was approved and the stores have been rebranded as Lloyds. With the addition of Sainsbury’s pharmacies, there are now around 1800 LloydsPharmacy branches around the UK, employing more than 19,000 people. In October 2017 it announced that it would close or sell 190 of its 1,600 shops in England. It was planning to expand its use of digital channels.
Lloyds made a €12 million settlement to the Health Service Executive (HSE) over a dispute of phased dispensing to medical card holders. Lloyds put a patient’s monthly medication into four separate trays, one for each seven-day period. The drugs were supplied to the patient in a single visit. This boosted Lloyds income by up to €600 per year for each medical card holder.
- "Telegraph drug price investigation: summary". Daily Telegraph. 4 November 2013. Retrieved 13 December 2013.
- "Drug firm fined for care homes 'cartel'". Health Service Journal. 13 December 2013. Retrieved 13 December 2013.
- "Sainsbury's sells pharmacy business to rival LloydsPharmacy". Daily Telegraph. 2015-07-29. Retrieved 2015-10-07.
- Hazel Sheffield (29 December 2015). "Sainsbury's pharmacy sale to face anti-competition investigation". The Independent. Retrieved 30 December 2015.
- "Pharmacies reviewing viability of shops and investing in online services as pharmacy cuts bite". Pharmaceutical Journal. 27 October 2017. Retrieved 24 December 2017.
- "LloydsPharmacy repays €12m wrongly claimed fees". RTE.ie. 2016-09-14. Retrieved 2017-11-20.
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