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Macquarie Technology Group

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Macquarie Telecom
Company typePublic (ASX: MAQ)
IndustryTelecommunications
FoundedSydney, Australia, 1992
HeadquartersSydney, Australia
Key people
David Tudehope, CEO
Aidan Tudehope, MD Hosting
ProductsData Networks
IP VPN Solutions
Metro Ethernet
ADSL2+
Business Broadband
Business Hosting
Managed Hosting
Dedicated Servers
Server Virtualization
Data Centre
VoIP & Voice
Business Mobiles
RevenueA$196.8 million (2014)
Decrease A$(2.0) million (2014)[1]
Number of employees
350
Websitehttp://www.macquarietelecom.com/

Macquarie Telecom Group Limited - Macquarie Telecom is a managed hosting and telecommunications company. It has offices in Sydney, Melbourne, Canberra, Adelaide, Brisbane, Perth, and Hobart. It owns and operates several data centers.[2]

Macquarie Telecom was founded in July 1992 shortly after telecommunication deregulation in Australia[citation needed]. The company was listed on the Australian Securities Exchange (ASX) in 1999.[3]

Industry Group Membership

Macquarie Telecom is a member of the following groups:

  • Member of the Communications Alliance, Australian Information Industry Association (AIIA) and Australian Telecommunications Users Group (ATUG)
  • Founding member of the Competitive Carriers' Coalition and Asia Pacific Carriers' Coalition.
  • Australian Interactive Media Industry Association (AIMIA) Hosting Partner
  • Member of The Green Grid, a global consortium dedicated to advancing energy efficiency in data centres and business computing environments.

It was the first carrier to sign all 13 Australian Communications Media Authority (ACMA) (formally Australian Communications Authority) registered Australian Communication Information Forum (ACIF) Codes.

Certifications

Macquarie Telecom holds the following certifications:[4]

  • SAI Global ISO/IEC 27001:2005[5][6]
  • PCI DSS Certification[7]
  • Australian Signals Directorate Gateway (ASD)[8]
  • Australian Signals Directorate (ASD) Certified Cloud Services List (CCSL)[9]
  • SunTone Security Solutions Certification
  • Microsoft Gold Certified Partner
  • VMware Authorised Hosting Provider
  • Red Hat Enterprise Hosting Partner
  • Lucent Technologies Network Hosted Services Solution Architecture Standard
  • ISO 9001:2000 accredited

Data Centre and Hosting

Data centre reception.

Macquarie Telecom runs several data centers as part of its business selling managed services and managed hosting. The data centres are located in Sydney and Canberra and are branded by Macquarie Telecom as "Intellicentre". Its second Sydney Data Center, Intellicentre 2, was opened September 2012,[10] and it has, in 2012, announced the building of Intellicentre 4 in Canberra.[11]

Any modern data centre is expected to provide redundancy of utilities and physical plant, as well as some level of physical security. Macquarie Telecom's data centres are fairly typical of this[citation needed] and provides:

  • Telecommunications connectivity - The data centres use the Macquarie Telecom network, AAPT, Telstra, PowerTel and AARNet[12] for Internet routing, and has multiple telecommunications providers providing connectivity to the data centre.
  • Air conditioning - the data centre has 25 cooling units, each with 75 kW heat rejection. There is N + 1 redundancy, with units able to handle 100% of capacity with one or more spare in case of failure. The facility also has dual redundant cooling pumps, cooling towers and heat exchangers.
  • Fire protection - the data centre has multi-point aspirated Cerebrus smoke detection with VESDA. In the event of fire, there is a FM 200 (main fire suppression), portable fire extinguishers and dry pipe pre-action sprinklers (as last resort).
  • Physical Security - the data centre entry contains mantraps with hand-scanners. Code and proximity cards to restrict access to entry doors, and video monitoring of all doors, riser cupboards and plant rooms. The CCTV is equipped with motion detection and there are fixed cameras with digital recording capability and HDD archive.
  • Electricity supply - the data centre is served by 3 separate power grid transformers, with only one connected permanently.
  • Uninterruptible power supply - The data centre has 3 x 500 kva UPSs that have the capability of 15 minutes of full usage on batteries. As with any other data centre, both primary UPSs are continuously online and all power to the data facility is fed through them. Expectation is that within three minutes of the mains power supply outage backup generators will be able to supply power.
  • Diesel generators - the data centre has 2 x 1675 kva diesel generators for backup power.
  • Test Procedures - the data centre is tested on a monthly basis.
  • Certifications - The data centre holds security related certifications including ISO 27001, the Australian Security Intelligence Organisation (ASIO) T4 and the Defense Signals Directorate Gateway.[13]
  • Redundancy - the hosting service also sells a virtualised redundant site in Melbourne.[14]

Clients

Some clients include: PBL Media, Unity4 Pty Ltd, News Limited, Showbiz.com.au, Department of the Prime Minister and Cabinet, WebJet, Habbo Hotel, Radio Rentals, Austin Group Limited, Bristow Helicopters, NineMSN, Mannway Logistics, Haymarket Media, Showbiz International, Bized Services, Registries Limited.[15][16]

Awards

Macquarie Telecom won the ‘Best Customer Care’ award for Personal Accountable Service at the World Communication Awards in London in 2008.[17][18]

References

  1. ^ "Macquarie Telecom Annual Report 2014"
  2. ^ "Data Centres"
  3. ^ "ASX Listing details"
  4. ^ "Data Centre Security & Accreditations"
  5. ^ "Macquarie Corporate Telecom achieves information security award"
  6. ^ "SAI Global On-line Certification Register"
  7. ^ "Australia Hosting Data Center Firm Macquarie - First to Achieve PCIDSS accreditation"
  8. ^ "Department of Defense: ASD Certified Gateways"
  9. ^ "Department of Defense: ASD Certified Cloud Services List (CCSL)"
  10. ^ "Prime Minister Julia Gillard launches Intellicentre 2"
  11. ^ "High Tech bunker to Guard Government Data'
  12. ^ "AARNet Connectivity cited"
  13. ^ "DSD Certified Gateway service provider"
  14. ^ "Macquarie Telecom Launches Virtualised, Managed Disaster Recovery Environment"
  15. ^ "Macquarie Telecom"
  16. ^ "Macquarie Telecom Customer Case Studies"
  17. ^ World Communication Awards: Previous WCA Winners and Finalists 1999 - 2008
  18. ^ "Macquarie Telecom wins customer care award at World Communication Awards"
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