PACT (interaction design)

In interaction design, PACT (an acronym for People, Activities, Contexts, Technologies) is a structure used to analyse with whom, what and where a user interact with a user interface.^[1] Interaction is considered, in this framework, as a relationship between people, activities, contexts, and technologies.^[2]

To analyze a user experience (UX) design using PACT, a designer must scope out the possible variety of people, activities, contexts, and technologies in a domain through brainstorming or envisionment techniques.^[3] PACT also focuses on three categories for mapping people differences: physical differences, psychological differences, and social differences.^[4]

References

^ Benyon, David (2005). Designing Interactive Systems: People, Activities, Contexts, Technologies. Addison Wesley. ISBN 978-0321116291.
^ Benyon, David (2014). Spaces of Interaction, Places for Experience: Places for Experience. Morgan & Claypool Publishers. p. 3. ISBN 9781608457717.
^ Benyon, David (2019). Designing User Experience: A Guide to HCI, UX and Interaction Design. Pearson UK. pp. 2–17. ISBN 9781292155531.
^ Ciussi, Dr Melanie (2018). ECGBL 2018 12th European Conference on Game-Based Learning. Reading, UK: Academic Conferences and Publishing Limited. p. 63. ISBN 9781911218999.

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[1] Benyon, David (2005). Designing Interactive Systems: People, Activities, Contexts, Technologies. Addison Wesley. ISBN 978-0321116291.

[2] Benyon, David (2014). Spaces of Interaction, Places for Experience: Places for Experience. Morgan & Claypool Publishers. p. 3. ISBN 9781608457717.

[3] Benyon, David (2019). Designing User Experience: A Guide to HCI, UX and Interaction Design. Pearson UK. pp. 2–17. ISBN 9781292155531.

[4] Ciussi, Dr Melanie (2018). ECGBL 2018 12th European Conference on Game-Based Learning. Reading, UK: Academic Conferences and Publishing Limited. p. 63. ISBN 9781911218999.

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