|Public limited company|
|Traded as||LSE: SCS|
|Predecessor||Suite Centres Sunderland|
|Headquarters||Sunderland, Tyne and Wear, United Kingdom|
|Revenue||£317.4 million (2019) |
|£14.3 million (2019) |
|£11.3 million (2019) |
Number of employees
ScS (Suite Centres Sunderland), is a home furnishings retailer in the United Kingdom, specialising in sofas, carpets and flooring, dining and occasional furniture.
ScS was established in Sunderland, Tyne and Wear in 1894, as a family owned home furnishings store. By the 1980s, there were eight ScS stores in the North East of England. In 1993, a management buy out enabled the business to expand out of the region, and become a prominent upholstered furniture retailer throughout the United Kingdom, with a focus on gaining presence in large retail parks.
As part of the company's growth strategy, in 1997, the business was listed on the Official List and, as ScS Upholstery plc, was admitted to trading on the London Stock Exchange’s main market for listed securities. Over the following ten years, the number of ScS stores grew to 95, supported by nine distribution centres.
2007–2008: Impact of Economic Downturn
The ScS brand was adversely affected by the economic downturn in 2007 and 2008. Constraints on consumer lending and reduced disposable incomes saw a decrease in demand for ‘big-ticket’ items such as large home furnishings, manifesting in trading difficulties for ScS and pressure upon financial resources.
This was compounded by the withdrawal of credit insurance that had covered suppliers against ScS’ debt to them, and in 2008, ScS collapsed into administration. In order to generate a significant cash investment, both immediate and long term, ScS was sold to Sun Capital Partners in July 2008. Under new ownership, ScS increased their share of the upholstered furniture market from 5% in 2009 to 7.9% in 2013.
2011: Expansion of interest free credit
In 2011, ScS expanded their four years interest free credit offering to include all of their products.
This year also saw an change of products being offered, as carpets were also added to their core range
2014: Partnership with House of Fraser
In May 2014, a pilot partnership with United Kingdom department store chain House of Fraser commenced, with ScS concessions opening in three stores in the North East of England. Following its success, the concessions were rolled out at a further thirty six House of Fraser stores, under their ‘For Living’ brand during 2014. The House of Fraser For Living website was launched in September 2014.
In November 2018, this arrangement was discontinued, due to House of Fraser going into administration. They pulled out of the stores on 16 January 2019.
2015: Return to Stock Market
2020: Loss of customer service
In 2020, it seemed that SCS lost all grasp on customer service. They left paying customers without furniture for months on end with little to no communication. Many pointed towards the 2020 Coronavirus pandemic as the cause, whilst others referred to an international foam shortage. Neither of these potential causes have been confirmed.
Expansion of product range and rebranding
In 2010, the ScS product range was expanded beyond upholstered furniture, to include dining and occasional furniture. The ScS product range was further expanded in 2012 to include flooring. The additions of these new products catalysed the rebranding of ScS as ‘Sofa Carpet Specialist’.
Third party products
Parker Knoll, the latest addition to the third party brands, was added to the range in March 2014.
In 2010, ScS launched its first own sofa brand, SiSi Italia. A second own brand, Endurance, was added in 2012, which encompasses upholstery and flooring products.
- "Csc Group Annual Report 2019" (PDF). Retrieved 6 July 2020.
- "Company Details". ScS. Retrieved 11 March 2015.
- "History". ScS. Retrieved 11 March 2015.
- Wearden, Graeme (3 July 2008). "ScS rescue leaves shareholders in cold". The Guardian. Retrieved 11 March 2015.
- Kleinman, Mark (9 January 2015). "Ex-Somerfield Chief To Lead Sofa Chain Float". Sky News. Retrieved 11 March 2015.
- Farley, Paul (23 May 2014). "House of Fraser announces brand partnership with ScS". Furniture News. Retrieved 11 March 2015.
- Hardesty, Jamie (28 January 2015). "Sunderland sofa firm ScS returns to the Stock Exchange". Bdaily. Retrieved 11 March 2015.
- "ScS stock market return opens door to retail IPOs". Retail Week. 28 January 2015. Retrieved 11 March 2015.
- "Did you know... that ScS has rebranded itself as a Sofa Carpet Specialist following the introduction of carpet departments to all stores in 2012?". Retail Week. 26 April 2013. Retrieved 11 March 2015.