System Center Service Manager

From Wikipedia, the free encyclopedia
Jump to: navigation, search
System Center Service Manager
Developer(s) Microsoft
Stable release
2016 / October 2016
Development status Active
Operating system Microsoft Windows
Platform x64
Type Systems management
License Trialware
Website technet.microsoft.com/en-us/system-center-docs/sm/service-manager

System Center Service Manager is a software product by Microsoft to allow organizations to manage incidents and problems. Microsoft states that the product is compliant with industry best practices such as the Microsoft Operations Framework (MOF) and in the Information Technology Infrastructure Library (ITIL). SCSM has integrated ITIL compliant fulfillment of service requests. Service requests are submitted by the end user in order to obtain information, access to a new application or the most common of all, password reset.

See also[edit]

References[edit]

External links[edit]