Talk:Customer experience

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Ref 3[edit]

I noticed that reference 3 gives a 404 page.

Suggest switching it to link to the actual report pdf — Preceding unsigned comment added by Flxjx (talkcontribs) 20:31, 10 March 2014 (UTC)

This is a disaster, you talk about customer experience then put an IT definition in that excludes the customer. — Preceding unsigned comment added by (talk) 11:01, 22 September 2015 (UTC)