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Also a term within IT (and perhaps ITIL in particular). An Incident (or other type of errand) is being escalated as it moves within the organisation between groups. The escalation is controlled through SLA's which shows' who should be contacted 'Bold text''''Bold text''''next as time runs out or other condictions are met.

/lyvagu@yahoo.com

Generalised Definition of the term Escalation for projects, processes, product etc:

Escalation - Whenever parties (involved) compete and tend to employ better technological improvements in project, then queries and issues are reported. Thus, Escalation of queries and issues is major element of communication and required at utmost preference to improve project, process, product etc.

(Author : Dinesh Rawat) —Preceding unsigned comment added by 202.41.232.18 (talk) 08:05, 23 October 2007 (UTC)[reply]

Merge Conflict escalation into Escalation: seems non-controversial; in the most common use, the "escalation" means "conflict escalation", so there is no need to keep two separate articles (see WP:COMMONNAME). Of course the article Escalation could and should mention other aspects, but there is simply no need to maintain a separate Conflict escalation article - a WP:redirect is sufficient. --Kubanczyk (talk) 08:54, 23 March 2011 (UTC)[reply]

 Done You're right. The page as is can't make up its mind if it's a WP:DICDEF or a dab page. I'll focus it into the latter. No need for a redirect, but I'll check what links here and try to reroute incoming links as necessary. --BDD (talk) 02:53, 17 August 2012 (UTC)[reply]

Critiquing

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I think this article could definitly be better. I think someone needs to edit and make it more boring. I could barely read through it because I got bored and it's only like 3 sentences.--Scott Ess (talk) 20:22, 12 October 2011 (UTC)[reply]

Relaxed Escalation: Ask the leader is not in the list

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On a question-and-answer site about the english language I asked if the work "Escalate" matches to my use case.

My use case:

> I get a question from a customer, and I don't know if I am allowed to answer or do it. I want to go to my team leader to ask him if I am allowed to.

I asked here http://english.stackexchange.com/questions/323435/escalation-ask-team-leader-if-problem-is-too-big

I am missing an article about "the non violent escalations". Sorry, I can't provide one, since I am not a native speaker. — Preceding unsigned comment added by Guettli (talkcontribs) 10:21, 13 March 2017 (UTC)[reply]