User:CaribDigita/Call centre industry in the Caribbean

The Caribbean region has long been a hot bed for the Call Center industry.

See also

• List of call centre companies
• Automatic call distributor
• Call center industry in the Philippines
• Skills based routing
• Queue management system
• Virtual queue

References

• Caribbean-based call centers target local firms June 13, 2003
• Call centers booming in Caribbean - By Michael Melia, USA Today (September 7, 2007)
• Forget India; Call Centers Boom in Caribbean By MICHAEL MELIA, Associated Press Writer - (September 7, 2007)
• Caribbean Call Center Report 2005 - A Customer Care Market
• NCO a major employer Nation Newspaper (February 09th, 2009)