|Business division of Xerox Corporation|
|Industry||Enterprise content management
|Headquarters||Palo Alto, California, United States|
|Wasim Khan, (General Manager)|
|Products||DocuShare Document Management Platform|
DocuShare is a content management system developed by Xerox Corporation. DocuShare makes use of open standards and allows for managing content, integrating it with other business systems, and developing customized and packaged software applications.
Xerox DocuShare was originally developed by Xerox’s research centers as an application for internal use (named AmberWeb). The product was the first web-based document management tool offered to the market in 1997.
Since its initial launch, DocuShare has added capabilities in workflow/business process management, production imaging, records and retention management, social collaboration, and enterprise scalability. With version 5.0 in 2006, Xerox launched DocuShare CPX and a flexible licensing model that allows customers to mix read-only, guest (public), basic content services and more CM seats as they need. As of version 6.6, there are four separate DocuShare products.
|Available in||Multiple languages (74 countries worldwide)|
The DocuShare Content Management Platform includes four products:
- DocuShare Express delivers content management tailored to SMBs, for managing digital documents and converting paper content to digital.
- DocuShare provides document management, collaboration, image capture, and Web publishing capabilities to support information sharing in an enterprise or department. Add-ons include records management, lifecycle management, team workspaces, enterprise workflow, capture, and eForms.
- DocuShare Enterprise meets enterprise content management (ECM) requirements for large deployments.
- DocuShare Education is a special configuration for schools and higher education institutions.
Developer tools: DocuShare Developer Environment – A J2EE SDK for integrating DocuShare with other business systems, and building content-centric applications.
Solutions: DocuShare Virtual Filing System – Combines software, hardware, and consulting services to convert paper-based filing into a digital content management system.
Hosted solutions: DocuShare is also available as a hosted offering by Xerox’s outsourced services business.
Architecture and features
DocuShare has been noted for the simplicity of its UI and administration.
DocuShare is a multi-tier, Java SE-based (rather than Java EE) platform with an architecture and developer environment that allows interoperability. The platform uses a Tomcat server and various OEM engines including Autonomy Corporation's (for indexing, eForms and BPM) and records management from IBM. Xerox has built out the technology components using a Java SE architecture and adding workflow and search engines. It also contains wiki, blog and comment features, for social networking. For imaging, it includes a content intake manager (an XMl Parser), ability to e-mail directly to a DocuShare collection, scan cover sheets (with DataGlyph technology formerly in the Xerox FlowPort and PaperWorks products), and an OCR engine optional add-on (provided by Nuance).
The Autonomy search engine is used to search for documents and metadata (formerly a Verity search engine was used).
In DocuShare, a "collection" is a folder for the storage of information. Multiple collections can be nested inside each other to form a tree.
Content Rules are pre-defined workflows that have been implemented into the product UI. The content rules can perform specific functions on a collection or document. They allow a lay user to pre-define a workflow by stepping through a process that will take place when a specific event happens: for example, if a document moves into a collection, the workflow can move it to another area, perform OCR, and perform steps based on the document’s contents.
To create more complex workflows, the DocuShare Developer Environment provides a Workflow software developer’s kit (SDK) and design tool.
As of 2007, Xerox DocuShare has a front end imaging component in Scan Cover Sheets, which use proprietary DataGlyph technology. An Extensible Interface (EIP) connector is also provided for Xerox MFP scanning. (EIP provides direct access to a repository from the touch panel of a Xerox MFP.) DocuShare can also be used with third party imaging tools including Kofax, Cardiff Teleform, SRC Conveyor, WaterWare ScanManager, Polgroup StrategicValueWare, NSI AutoStore, Xerox Smart Document Travel, SRC File Clerk, ScanFlowStore, eCopy, Visioneer OneTouch, EzeScan, Nuance PaperPort, and DSI Software Systems. These systems and others connect DocuShare with multi-function printers (MFPs) and scanners.
DocuShare has delivery partners worldwide. Integrators use the platform to build industry-specific and business applications.
- Caringo, Inc. – Global distribution and integration of CAStor storage with DocuShare - November 2009
- Autonomy, Inc. – OEM agreement to license search, business process management (BPM) and eForms technology - January 2009
- ABBYY, Inc. – Reseller agreement to re-sell capture as an offering for Xerox DocuShare – September 2011
- Business process management (BPM)
- Document imaging
- Document management
- Enterprise content management (ECM)
- List of content management systems (CMS)
- Records management
- "The ECM Suites Report 2009, Xerox DocuShare 6.1 (CMS Watch, 2009)"
- "Applying ERM in a DM Environment: an integrated approach, by Bud Porter-Roth, May 2006"
- "Xerox announces availability of DocuShare 6.5 content mgmt platform"
- "In Focus: Xerox Adds Sophistication to Low-cost ECM (Intelligent Enterprise, March 21, 2006)"
- "Curing Document Management Complexity" Archived January 7, 2009, at the Wayback Machine.
- "Latest Version of Xerox DocuShare Delivers Two Content Management Products on One Platform"
- "Caringo Inks Global Distribution Agreement with Xerox DocuShare" Archived July 8, 2011, at the Wayback Machine.
- "Xerox DocuShare Enters into OEM Agreement with Autonomy"